Special T&Cs for this property
The hostel accepts the following credit card brands for balance payments: Visa, Mastercard, Visa Electron, American Express, JCB, Aura, Diners, Debit Cards.
The property reserves the right to pre-authorise credit cards prior to arrival.
Taxes not included: Tourist tax.
Free cancellation at least 24 hours before arrival date, first night of stay fee for late cancellation or no show
Security measures and new protocols – Covid-19
At Inout Hostel we have developed strict security measures and new protocols that will allow us to offer a service with the maximum guarantees.
In this regard, we want to communicate to Inout Hostel customers a series of rules and measures that will be taken throughout their stay:
RULES FOR OUR CUSTOMERS
• Before entering the reception, the body temperature will be determined with infrared thermometer. If your temperature exceeds 37.3 degrees C. we will advise you to go to the medical services since you will not be able to stay in our facilities.
• Gloves are not allowed to enter our facilities. Gloves should be thrown in the red trash can found at the reception entrance.
• At the entrance you will be given a jet of alcoholic solution for hand hygiene.
• At the entrance of the reception building you will walk on artificial grass rugs, with chlorine-based disinfectant to disinfect your shoes.
• There will only be one person inside the reception.
• Customers will wait to enter the reception keeping the Security distance of 2 meters. You will see it marked with stripes on the ground.
• Greetings will be made without physical contact. We will receive you with a smile under our mask.
• We request payment by credit card or other electronic means, preferably contactless. The POS will be disinfected with a chlorine-based product and paper after each use.
• We will give you the magnetic card of the room previously disinfected with a chlorine-based product.
• We ask our clients to avoid touching beds, bunk beds, lockers and other client´s personal belongings and it will be necessary to keep their personal objects inside their locker.
• It is not allowed to bring sleeping bags or bath towels and it is compulsory to rent sheets and towels that we will deliver individually bagged at the reception.
• If you need a map of Barcelona or any tourist information, you can request it at reception as there will be no reference books, brochures or guides to which customers have access.
• We inform our clients that for security reasons the luggage storage services, safe, computers for common use available to clients or shared kitchen will be kept closed.
• Guests will have disinfectant solution in the access area to the rooms.
• The arrangement of the beds in the rooms will respect the 2-meter safety distance, both in terms of overnight stay, and in terms of mobility within the room. We ask you, please, not to change the furniture.
• For the use of the toilets you must write your name in the time slot you want to use on the grill that you will see hanging on the door of each bathroom, since there can only be one person inside.
• Customers, who have not booked their breakfast online, may purchase a ticket at reception. Breakfast will come served in individual packages.
• The breakfast service will take place outside, on terraces, porches and in the garden, each separated by a distance of 2 meters. In the tables you will find marked with a doll, the positions where you can sit. We request not to move tables and chairs to respect safety distances.
• We ask our customers to collect the remains of the breakfast, put them in the bag that will be provided and throw them in the pedal carts with green lids located at the entrance of the reception and restaurant buildings.
• In the event that maintenance is required, you will be asked to leave your room while the tasks are being performed.
• We inform our clients that our interior common spaces as well as the hostel's kitchen will remain closed until further notice.
• Access for pool users will be carried out taking into account its capacity and always respecting the possibility that a minimum preventive distance of 2 meters between bathers is ensured within the pool.
• A temperature control will be carried out to the users of the pool at the pool entrance. In the event that the user presents a body temperature of 37.3ºC, entry to the facility will be prohibited.
• We will provide hand disinfection at the entrance to the pool.
• You will have a lawn mat with chlorine and water for cleaning footwear at the entrance to the pool with residual disinfectant type lye for the soles.
• We will provide each user with a plastic bag for disposable material that they must deposit properly closed in a garbage can (with lid and pedal) at the exit of the pool.
• We ask our clients to respect the signs so that mobility continues to respect the distances of 2 meters with the tables and with the companions staying.
This series of measures have been taken so that you only have to worry about enjoying your stay.
條款和條件
1) Hostelsclub.com 對網站上所列旅館並沒有所有權或經營權，僅僅提供客房預定引擎以方便確認客房預定；為客人根據空房情況提供住宿是旅館方的責任。
2) Hostelsclub.com 盡力提供旅館住宿可接受標準和準確描述，但不對該旅館自身設置標準負有任何責任。
3) 本網站一切努力皆旨在確保旅館正確處理客人預定。
4) 網站所顯示旅客評分完全由曾入住的客人做出，代表其自身觀點。
5)若沒有其他規定，所有預定取消應在到達日期前24小時進行。取消預定必須由用戶自己通過“我的俱樂部”或直接與旅館聯繫取消，Hostelsclub.com無法取消任何用戶的客房預定。
如果客人預定後未入住，無其他明示的情況下，旅館方有權收取客人前幾晚的住宿費用。
6) 預定時用戶應即刻支付總價10%的不可歸還性定金和2歐元的預定費。包括額外服務/費用的餘款在客人到達旅館時按旅館指定貨幣支付。
7) Hostelsclub.com 將處理預定確認表並將預定詳情轉交旅館和用戶。用戶有責任入住旅館時帶上預定單。
8) 定金不可歸還。Hostelsclub.com只可能在不可修復的困難情況或紛爭下對定金做出解釋。
9) Hostelsclub.com絕盡全力確保所有信用卡交易安全。然而，如果在您預定時或預定後您的信用卡報表上出現了未經您授權的款項支付，Hostelsclub.com不對因其引起的任何損傷或損失負任何責任。
10) 除歐元以外的客房價格轉換採用來自可信來源的最新銀行匯率，但不能確保完全準確。使用歐元(EUR)付款時，您的信用卡公司收取金額可能與我們網站公佈的金額稍有不同，這取決於您的信用卡合同。
隱私權聲明
根據義大利法律196/2003第29條，Hostelsclub鄭重聲明如下：
a) 本表格所收集資訊將被整理，最終用於啟動客房預訂服務，所有資訊將以電子形式處理。
b) 個人資訊必須提交以便為用戶啟動預訂服務。
c) 拒絕提供個人資訊將無法享用客房預訂服務。
d) 所收集資訊將發送給相關個人以使用與客房預訂服務相關的服務，並只發給能負責實施預定服務的他人。
e) 用戶受義大利法律196/2003條保護。
f) 資訊處理負責方為
Mo.Lo.Ra. SRL - Hostelsclub.com - San Polo 1890, 30125 Venice, Italy.
Ph.: 0039 (0)41 24 13 870 - Fax 0039 (0)41 24 15 785 - info@hostelsclub.com
