特殊条件和条款关于这家旅馆

Security measures and new protocols – Covid-19

At Inout Hostel we have developed strict security measures and new protocols that will allow us to offer a service with the maximum guarantees.

In this regard, we want to communicate to Inout Hostel customers a series of rules and measures that will be taken throughout their stay:

RULES FOR OUR CUSTOMERS
• Before entering the reception, the body temperature will be determined with infrared thermometer. If your temperature exceeds 37.3 degrees C. we will advise you to go to the medical services since you will not be able to stay in our facilities.
• Gloves are not allowed to enter our facilities. Gloves should be thrown in the red trash can found at the reception entrance.
• At the entrance you will be given a jet of alcoholic solution for hand hygiene.
• At the entrance of the reception building you will walk on artificial grass rugs, with chlorine-based disinfectant to disinfect your shoes.
• There will only be one person inside the reception.
• Customers will wait to enter the reception keeping the Security distance of 2 meters. You will see it marked with stripes on the ground.
• Greetings will be made without physical contact. We will receive you with a smile under our mask.
• We request payment by credit card or other electronic means, preferably contactless. The POS will be disinfected with a chlorine-based product and paper after each use.
• We will give you the magnetic card of the room previously disinfected with a chlorine-based product.
• We ask our clients to avoid touching beds, bunk beds, lockers and other client´s personal belongings and it will be necessary to keep their personal objects inside their locker.
• It is not allowed to bring sleeping bags or bath towels and it is compulsory to rent sheets and towels that we will deliver individually bagged at the reception.
• If you need a map of Barcelona or any tourist information, you can request it at reception as there will be no reference books, brochures or guides to which customers have access.
• We inform our clients that for security reasons the luggage storage services, safe, computers for common use available to clients or shared kitchen will be kept closed.
• Guests will have disinfectant solution in the access area to the rooms.

• The arrangement of the beds in the rooms will respect the 2-meter safety distance, both in terms of overnight stay, and in terms of mobility within the room. We ask you, please, not to change the furniture.
• For the use of the toilets you must write your name in the time slot you want to use on the grill that you will see hanging on the door of each bathroom, since there can only be one person inside.
• Customers, who have not booked their breakfast online, may purchase a ticket at reception. Breakfast will come served in individual packages.
• The breakfast service will take place outside, on terraces, porches and in the garden, each separated by a distance of 2 meters. In the tables you will find marked with a doll, the positions where you can sit. We request not to move tables and chairs to respect safety distances.
• We ask our customers to collect the remains of the breakfast, put them in the bag that will be provided and throw them in the pedal carts with green lids located at the entrance of the reception and restaurant buildings.
• In the event that maintenance is required, you will be asked to leave your room while the tasks are being performed.
• We inform our clients that our interior common spaces as well as the hostel's kitchen will remain closed until further notice.
• Access for pool users will be carried out taking into account its capacity and always respecting the possibility that a minimum preventive distance of 2 meters between bathers is ensured within the pool.
• A temperature control will be carried out to the users of the pool at the pool entrance. In the event that the user presents a body temperature of 37.3ºC, entry to the facility will be prohibited.
• We will provide hand disinfection at the entrance to the pool.
• You will have a lawn mat with chlorine and water for cleaning footwear at the entrance to the pool with residual disinfectant type lye for the soles.
• We will provide each user with a plastic bag for disposable material that they must deposit properly closed in a garbage can (with lid and pedal) at the exit of the pool.
• We ask our clients to respect the signs so that mobility continues to respect the distances of 2 meters with the tables and with the companions staying.



This series of measures have been taken so that you only have to worry about enjoying your stay.

条款和条件

1) Hostelsclub.com 对网站上所列旅馆并没有所有权或经营权，仅仅提供客房预定引擎以方便确认客房预定；为客人根据空房情况提供住宿是旅馆方的责任。

2) Hostelsclub.com 尽力提供旅馆住宿可接受标准和准确描述，但不对该旅馆自身设置标准负有任何责任。

3) 本网站一切努力旨在确保旅馆正确处理客人预定。

4) 网站所显示旅客评分完全由曾入住的客人做出，代表其自身观点。

5)若没有其他规定，所有预定取消应在到达日期前24小时进行。取消预定必须由用户自己通过“我的俱乐部”或直接与旅馆联系取消，Hostelsclub.com无法取消任何用户的客房预定。
如果客人预定後未入住，无其他明示的情况下，旅馆方有权收取客人前几晚的住宿费用。

6) 预定时用户应即刻支付总价10%的不可归还性定金和2欧元的预定费。包括额外服务/费用的余款在客人到达旅馆时按旅馆指定货币支付。

7) Hostelsclub.com 将处理预定确认表并将预定详情转交旅馆和用户。用户有责任入住旅馆时带上预定单。

8) 定金不可归还。Hostelsclub.com只可能在不可修复的困难情况或纷争下对定金做出解释。

9) Hostelsclub.com绝尽全力确保所有信用卡交易安全。然而，如果在您预定时或预定后您的信用卡报表上出现了未经您授权的款项支付，Hostelsclub.com不对因其引起的任何损伤或损失负任何责任。

10) 除欧元以外的客房价格转换采用来自可信来源的最新银行汇率，但不能确保完全准确。使用欧元(EUR)付款时，您的信用卡公司收取金额可能与我们网站公布的金额稍有不同，这取决於您的信用卡合同。

 

隐私权声明

根据义大利法律196/2003第29条，Hostelsclub郑重声明如下：
a) 本表格所收集资讯将被整理，最终用於启动客房预订服务，所有资讯将以电子形式处理。

b) 个人资讯必须提交以便为用户启动预订服务。

c) 拒绝提供个人资讯将无法享用客房预订服务。

d) 所收集资讯将发送给相关个人以使用与客房预订服务相关的服务，并只发给能负责实施预定服务的他人。

e) 用户受义大利法律196/2003条保护。

f) 资讯处理负责方为

Mo.Lo.Ra. SRL - Hostelsclub.com - San Polo 1890, 30125 Venice, Italy.
Ph.: 0039 (0)41 24 13 870 - Fax 0039 (0)41 24 15 785 - info@hostelsclub.com