Special T&Cs for this property

Security measures and new protocols – Covid-19

At Inout Hostel we have developed strict security measures and new protocols that will allow us to offer a service with the maximum guarantees.

In this regard, we want to communicate to Inout Hostel customers a series of rules and measures that will be taken throughout their stay:

RULES FOR OUR CUSTOMERS
• Before entering the reception, the body temperature will be determined with infrared thermometer. If your temperature exceeds 37.3 degrees C. we will advise you to go to the medical services since you will not be able to stay in our facilities.
• Gloves are not allowed to enter our facilities. Gloves should be thrown in the red trash can found at the reception entrance.
• At the entrance you will be given a jet of alcoholic solution for hand hygiene.
• At the entrance of the reception building you will walk on artificial grass rugs, with chlorine-based disinfectant to disinfect your shoes.
• There will only be one person inside the reception.
• Customers will wait to enter the reception keeping the Security distance of 2 meters. You will see it marked with stripes on the ground.
• Greetings will be made without physical contact. We will receive you with a smile under our mask.
• We request payment by credit card or other electronic means, preferably contactless. The POS will be disinfected with a chlorine-based product and paper after each use.
• We will give you the magnetic card of the room previously disinfected with a chlorine-based product.
• We ask our clients to avoid touching beds, bunk beds, lockers and other client´s personal belongings and it will be necessary to keep their personal objects inside their locker.
• It is not allowed to bring sleeping bags or bath towels and it is compulsory to rent sheets and towels that we will deliver individually bagged at the reception.
• If you need a map of Barcelona or any tourist information, you can request it at reception as there will be no reference books, brochures or guides to which customers have access.
• We inform our clients that for security reasons the luggage storage services, safe, computers for common use available to clients or shared kitchen will be kept closed.
• Guests will have disinfectant solution in the access area to the rooms.

• The arrangement of the beds in the rooms will respect the 2-meter safety distance, both in terms of overnight stay, and in terms of mobility within the room. We ask you, please, not to change the furniture.
• For the use of the toilets you must write your name in the time slot you want to use on the grill that you will see hanging on the door of each bathroom, since there can only be one person inside.
• Customers, who have not booked their breakfast online, may purchase a ticket at reception. Breakfast will come served in individual packages.
• The breakfast service will take place outside, on terraces, porches and in the garden, each separated by a distance of 2 meters. In the tables you will find marked with a doll, the positions where you can sit. We request not to move tables and chairs to respect safety distances.
• We ask our customers to collect the remains of the breakfast, put them in the bag that will be provided and throw them in the pedal carts with green lids located at the entrance of the reception and restaurant buildings.
• In the event that maintenance is required, you will be asked to leave your room while the tasks are being performed.
• We inform our clients that our interior common spaces as well as the hostel's kitchen will remain closed until further notice.
• Access for pool users will be carried out taking into account its capacity and always respecting the possibility that a minimum preventive distance of 2 meters between bathers is ensured within the pool.
• A temperature control will be carried out to the users of the pool at the pool entrance. In the event that the user presents a body temperature of 37.3ºC, entry to the facility will be prohibited.
• We will provide hand disinfection at the entrance to the pool.
• You will have a lawn mat with chlorine and water for cleaning footwear at the entrance to the pool with residual disinfectant type lye for the soles.
• We will provide each user with a plastic bag for disposable material that they must deposit properly closed in a garbage can (with lid and pedal) at the exit of the pool.
• We ask our clients to respect the signs so that mobility continues to respect the distances of 2 meters with the tables and with the companions staying.



This series of measures have been taken so that you only have to worry about enjoying your stay.

Podmienky a ustanovenia

1) Webový server Hostelsclub.com nevlastní ani neprevádza žiadne zo zariadení, uvedené na týchto stránkach. Poskytujeme rezervačný systém na zjednodušenie rezervácií. Je povinnosťou jednotlivých zariadení poskytnúť zákazníkom ubytovanie v ponúknutom stave.

2) Webový server Hostelsclub.com sa snaží poskytovať prijateľné ubytovanie a pravdivé popisy o ubytovacích zariadeniach, ale nezodpovedá za ich kvalitu.

3) Vynakladáme úsilie v prospech správneho priebehu ubytovania zákazníkov..

4) Hodnotenia uvedené na našich stránkach sú vytvorené užávateľmi a vyjadrujú názor zákazníkov o jednotlivých zariadeniach.

5) Zrušenie rezervácie musí prebehnúť minimálne 24 hodín pred predpokladaným dátumom príjazdu, a zariadenie neuvádza inak. Zrušenie je potrebné uskutočniť na našej webovej stránke v sekcii My Club, alebo priamo v danénom ubytovacom zariadení. Webový server Hostelsclub.com nemôže rušiť rezervácie užívateľov. V prípade, že nedôjde k zrušeniu a zákazník sa nedostaví, zariadenie má právo účtovať zákazníkovi poplatok za prvú noc - pravidlá sa môžu líšiť v jednotlivých zariadeniach.

6) Pri uskutočnení rezervácie užívateľ platí nevratnú 10% zálohu a rezervačný poplatok vo výške 2 eúr. Zvyšok, vrátene dodatočných služieb a poplatkov sa platí priamo v ubytovacom zariadení.

7) Webový server Hostelsclub.com spracuje rezerváciu a pošle podrobnosti zákazníkovi a ubytovaciemu zariadeniu. Je v zájme zákazníka preukázať sa kópiou rezerváciu pri kontrole v ubytovni.

8) Zálohy sú nevratné. Webový server Hostelsclub.com je zodpovedný za zálohu užívatela len v prípade nepravdepodobnej komplikácie alebo sporu.

9) Webový server Hostelsclub.com robí všetko pre zaistenie bezpečnosti bankových transakcií. Ak dojde k neautorizovanému strhnutiu čiastky z karty preto, že karta bola použitá na Hostelsclub.com kedykolvek v priebehu rezervácie alebo po nej, Hostelsclub.com nie je zodpovedný za akékolvek škody a straty.

10) Prevody medzi inými menami ako euro (EUR) sa uskutočňujú pomocou medzinárodného kurzu, urveného dôveryhodnými zdrojmi. Nie je možné zaručiť úplne presnú konverziu meny. Vaša banka môže pri prevode na euro (EUR) z karty strhnúť trochu rozdielnu čiastku ako tú, ktorá je uvedená na našich stránkach. Tento rozdiel závisí od Vašej banky.

 

Bezpečnosť osobných údajov

Hostelsclub, v súlade s európskym právom prehlasuje:
a) Akékolvek údaje sú určené na službu rezervácie a narába sa s nimi jedine v elektronickej podobe.

b) Postúpenie osobných údajov se koná jedine na uskutočnenie rezervácie ubytovacieho zariadenia.

c) Odmietnutie potvrdenia osobných údajov znemožní prevedenie rezervácie.

d) Získané udaje budú zaslané jednotlivcom len na zaistenie služieb spojených s rezerváciou.

e) Užívateľ je chránený európskym právom.

f) Za získané údaje zodpovedá

Mo.Lo.Ra. SRL - Hostelsclub.com - San Polo 1890, 30125 Benátky, TALIANSKO
Telefón: 0039 (0)41 24 13 870 - Fax 0039 (0)41 24 15 785 - info@hostelsclub.com