Special T&Cs for this property
In the interests of security and to prevent fraud, at the time of check-in, guests may be required to confirm their identity by providing their booking reference; their passport/identity card/driving licence and a valid credit or debit card which will be swiped in the presence of the card holder. If guests are travelling from outside the UK, Ireland or any country in the Commonwealth we are also obliged by law to require guests to provide the number and place of issue of your passport/identity card and details of their next destination. These records will be kept for at least 12 months and may be disclosed or made available for inspection by any police officer or as otherwise required by applicable law in connection with the prevention or investigation of crime. The information above may be requested for each member of your party over the age of 16 and we reserve the right to refuse entry to persons who cannot provide the information set out above.
Guests will be issued a photographic ID card upon completion of the registration process. This ID is specific for the Hotel muse and is to ensure security at the Hotel is upheld. Guests will be requested to show this ID upon request.
Group Booking Terms & Conditions
1) All prices quoted are inclusive of VAT (at the rate applicable at time of invoice) as well as all other taxes and service charges.
2) A group reservation remains provisional until a 10% refundable deposit of the total booking value has been received. The remaining 90% of the payment and final group numbers must be received no later than 4 weeks prior to arrival for bookings of less than 50 pax and 6 weeks for group bookings of more than 50 pax. For booking with less than one month lead time, full payment (non-refundable) is required upon confirmation of booking. A final rooming list must be provided to us 2 weeks prior to arrival.
3) Group bookings are subject to a GBP500 good behaviour/damages security deposit. This will be forfeit in the event of any damages/disturbance caused to any other guests/loss of income resulting.
4) Euro Hotels Group reserves the right to cancel the group should payment fail to reach us at the appropriate time.
5) Children (02 to 12 years old) are accommodated at 50% of adult rate (maximum one child per group) when sharing with parents (2 full paying adults). Children (0 to 2 years old) free of charge if sharing parents’ (2 adults) bed.
6) Companies are allowed to reduce by a maximum of 10% (of room numbers advised 4 weeks if group is less than 50 pax or 6 weeks if group size exceeds 50 pax prior to arrival) with no charge up to 72 hours before arrival.
7) Entire group booking of less than 50 pax can be cancelled up to 4 weeks prior to arrival, the whole deposit is refundable. Entire group booking of more than 50 pax can be cancelled up to 6 weeks prior to arrival, the whole deposit is refundable. In the unlikely event of No Show/ Late Modification/ Late Cancellation the booking is chargeable in its entirety.
8) Less than 4 weeks any amendments must be agreed by Euro Hotels Group.
In extraordinary circumstances, the hotel reserves the right to offer partial or total accommodation to group members in a neighbouring hotel of an equivalent category without price increase, in which case the expenses of transfer shall be borne by the hotel, which shall not be liable for any other indemnity whatsoever.
Failing amicable settlement, all disputes will be under the sole jurisdiction of the courts in England and Wales.
條款和條件
1) Hostelsclub.com 對網站上所列旅館並沒有所有權或經營權，僅僅提供客房預定引擎以方便確認客房預定；為客人根據空房情況提供住宿是旅館方的責任。
2) Hostelsclub.com 盡力提供旅館住宿可接受標準和準確描述，但不對該旅館自身設置標準負有任何責任。
3) 本網站一切努力皆旨在確保旅館正確處理客人預定。
4) 網站所顯示旅客評分完全由曾入住的客人做出，代表其自身觀點。
5)若沒有其他規定，所有預定取消應在到達日期前24小時進行。取消預定必須由用戶自己通過“我的俱樂部”或直接與旅館聯繫取消，Hostelsclub.com無法取消任何用戶的客房預定。
如果客人預定後未入住，無其他明示的情況下，旅館方有權收取客人前幾晚的住宿費用。
6) 預定時用戶應即刻支付總價10%的不可歸還性定金和2歐元的預定費。包括額外服務/費用的餘款在客人到達旅館時按旅館指定貨幣支付。
7) Hostelsclub.com 將處理預定確認表並將預定詳情轉交旅館和用戶。用戶有責任入住旅館時帶上預定單。
8) 定金不可歸還。Hostelsclub.com只可能在不可修復的困難情況或紛爭下對定金做出解釋。
9) Hostelsclub.com絕盡全力確保所有信用卡交易安全。然而，如果在您預定時或預定後您的信用卡報表上出現了未經您授權的款項支付，Hostelsclub.com不對因其引起的任何損傷或損失負任何責任。
10) 除歐元以外的客房價格轉換採用來自可信來源的最新銀行匯率，但不能確保完全準確。使用歐元(EUR)付款時，您的信用卡公司收取金額可能與我們網站公佈的金額稍有不同，這取決於您的信用卡合同。
隱私權聲明
根據義大利法律196/2003第29條，Hostelsclub鄭重聲明如下：
a) 本表格所收集資訊將被整理，最終用於啟動客房預訂服務，所有資訊將以電子形式處理。
b) 個人資訊必須提交以便為用戶啟動預訂服務。
c) 拒絕提供個人資訊將無法享用客房預訂服務。
d) 所收集資訊將發送給相關個人以使用與客房預訂服務相關的服務，並只發給能負責實施預定服務的他人。
e) 用戶受義大利法律196/2003條保護。
f) 資訊處理負責方為
Mo.Lo.Ra. SRL - Hostelsclub.com - San Polo 1890, 30125 Venice, Italy.
Ph.: 0039 (0)41 24 13 870 - Fax 0039 (0)41 24 15 785 - info@hostelsclub.com
