Special T&Cs for this property
GROUP BOOKING:
For bookings of more than 8 people, the hostel will apply the group booking policy. Please check the Group booking's terms & conditions below.
Group Booking Terms & Conditions
From 9 people the reservation is considered a group reservation.The breakfast is included for groups.
DEPOSIT
30% the amount of contracted services to pay within 7 days after confirmation of the group.
70% of the total amount is to be paid 21 days before the arrival of the group.
BAIL
The customer must pay the sum of 10€ per person security deposit. This deposit shall be paid on the arrival of the group.
This guarantee includes the collection of keys and towels for the group, in the event of loss of towels or keys discount of 5€ for each loss.
Upon departure, if no damage has been done, the full amount of the deposit will be refunded.
In case of any damage caused, there shall be an assessment by the hostel management, and the amount corresponding to the damage will be retained from the deposit.
In case of any complaints received about the behaviour of the group on behalf other guests of the hostel, the corresponding amount of the deposit will be retained as compensation to the guests.
TOTAL CANCELLATION POLICY
· If the booking is cancelled totally up to 21 days before the date of the arrival, 10% of the total amount will be charged.
· If the booking is cancelled totally between 21 and 10 days before arrival, 50% of the total amount will be charged.
· If the booking is cancelled totally 10 days or less before check-in date, the total amount of the reservation will be charged.
PARTIAL CANCELLATION POLICY
· Between 21 and 10 days before, a reduction of 25% in the total number of room nights will be allowed with no charge.
· Between 9 and 3 days, a reduction of 15% in the total number of room nights will be allowed without with no charge.
· 3 days before the arrival date, in case of reduction, the total of room nights reduced will be charged
No-Shows
In the case of no-shows the hostel is authorised to charge the full amount for all of the days reserved per person/breakfast.
條款和條件
1) Hostelsclub.com 對網站上所列旅館並沒有所有權或經營權，僅僅提供客房預定引擎以方便確認客房預定；為客人根據空房情況提供住宿是旅館方的責任。
2) Hostelsclub.com 盡力提供旅館住宿可接受標準和準確描述，但不對該旅館自身設置標準負有任何責任。
3) 本網站一切努力皆旨在確保旅館正確處理客人預定。
4) 網站所顯示旅客評分完全由曾入住的客人做出，代表其自身觀點。
5)若沒有其他規定，所有預定取消應在到達日期前24小時進行。取消預定必須由用戶自己通過“我的俱樂部”或直接與旅館聯繫取消，Hostelsclub.com無法取消任何用戶的客房預定。
如果客人預定後未入住，無其他明示的情況下，旅館方有權收取客人前幾晚的住宿費用。
6) 預定時用戶應即刻支付總價10%的不可歸還性定金和2歐元的預定費。包括額外服務/費用的餘款在客人到達旅館時按旅館指定貨幣支付。
7) Hostelsclub.com 將處理預定確認表並將預定詳情轉交旅館和用戶。用戶有責任入住旅館時帶上預定單。
8) 定金不可歸還。Hostelsclub.com只可能在不可修復的困難情況或紛爭下對定金做出解釋。
9) Hostelsclub.com絕盡全力確保所有信用卡交易安全。然而，如果在您預定時或預定後您的信用卡報表上出現了未經您授權的款項支付，Hostelsclub.com不對因其引起的任何損傷或損失負任何責任。
10) 除歐元以外的客房價格轉換採用來自可信來源的最新銀行匯率，但不能確保完全準確。使用歐元(EUR)付款時，您的信用卡公司收取金額可能與我們網站公佈的金額稍有不同，這取決於您的信用卡合同。
隱私權聲明
根據義大利法律196/2003第29條，Hostelsclub鄭重聲明如下：
a) 本表格所收集資訊將被整理，最終用於啟動客房預訂服務，所有資訊將以電子形式處理。
b) 個人資訊必須提交以便為用戶啟動預訂服務。
c) 拒絕提供個人資訊將無法享用客房預訂服務。
d) 所收集資訊將發送給相關個人以使用與客房預訂服務相關的服務，並只發給能負責實施預定服務的他人。
e) 用戶受義大利法律196/2003條保護。
f) 資訊處理負責方為
Mo.Lo.Ra. SRL - Hostelsclub.com - San Polo 1890, 30125 Venice, Italy.
Ph.: 0039 (0)41 24 13 870 - Fax 0039 (0)41 24 15 785 - info@hostelsclub.com
