特殊条件和条款关于这家旅馆
GROUP BOOKING:
For bookings of more than 8 people, the hostel will apply the group booking policy. Please check the Group booking's terms & conditions below.
团体预定和条款
From 9 people the reservation is considered a group reservation.The breakfast is included for groups.
DEPOSIT
30% the amount of contracted services to pay within 7 days after confirmation of the group.
70% of the total amount is to be paid 21 days before the arrival of the group.
BAIL
The customer must pay the sum of 10€ per person security deposit. This deposit shall be paid on the arrival of the group.
This guarantee includes the collection of keys and towels for the group, in the event of loss of towels or keys discount of 5€ for each loss.
Upon departure, if no damage has been done, the full amount of the deposit will be refunded.
In case of any damage caused, there shall be an assessment by the hostel management, and the amount corresponding to the damage will be retained from the deposit.
In case of any complaints received about the behaviour of the group on behalf other guests of the hostel, the corresponding amount of the deposit will be retained as compensation to the guests.
TOTAL CANCELLATION POLICY
· If the booking is cancelled totally up to 21 days before the date of the arrival, 10% of the total amount will be charged.
· If the booking is cancelled totally between 21 and 10 days before arrival, 50% of the total amount will be charged.
· If the booking is cancelled totally 10 days or less before check-in date, the total amount of the reservation will be charged.
PARTIAL CANCELLATION POLICY
· Between 21 and 10 days before, a reduction of 25% in the total number of room nights will be allowed with no charge.
· Between 9 and 3 days, a reduction of 15% in the total number of room nights will be allowed without with no charge.
· 3 days before the arrival date, in case of reduction, the total of room nights reduced will be charged
No-Shows
In the case of no-shows the hostel is authorised to charge the full amount for all of the days reserved per person/breakfast.
条款和条件
1) Hostelsclub.com 对网站上所列旅馆并没有所有权或经营权，仅仅提供客房预定引擎以方便确认客房预定；为客人根据空房情况提供住宿是旅馆方的责任。
2) Hostelsclub.com 尽力提供旅馆住宿可接受标准和准确描述，但不对该旅馆自身设置标准负有任何责任。
3) 本网站一切努力旨在确保旅馆正确处理客人预定。
4) 网站所显示旅客评分完全由曾入住的客人做出，代表其自身观点。
5)若没有其他规定，所有预定取消应在到达日期前24小时进行。取消预定必须由用户自己通过“我的俱乐部”或直接与旅馆联系取消，Hostelsclub.com无法取消任何用户的客房预定。
如果客人预定後未入住，无其他明示的情况下，旅馆方有权收取客人前几晚的住宿费用。
6) 预定时用户应即刻支付总价10%的不可归还性定金和2欧元的预定费。包括额外服务/费用的余款在客人到达旅馆时按旅馆指定货币支付。
7) Hostelsclub.com 将处理预定确认表并将预定详情转交旅馆和用户。用户有责任入住旅馆时带上预定单。
8) 定金不可归还。Hostelsclub.com只可能在不可修复的困难情况或纷争下对定金做出解释。
9) Hostelsclub.com绝尽全力确保所有信用卡交易安全。然而，如果在您预定时或预定后您的信用卡报表上出现了未经您授权的款项支付，Hostelsclub.com不对因其引起的任何损伤或损失负任何责任。
10) 除欧元以外的客房价格转换采用来自可信来源的最新银行汇率，但不能确保完全准确。使用欧元(EUR)付款时，您的信用卡公司收取金额可能与我们网站公布的金额稍有不同，这取决於您的信用卡合同。
隐私权声明
根据义大利法律196/2003第29条，Hostelsclub郑重声明如下：
a) 本表格所收集资讯将被整理，最终用於启动客房预订服务，所有资讯将以电子形式处理。
b) 个人资讯必须提交以便为用户启动预订服务。
c) 拒绝提供个人资讯将无法享用客房预订服务。
d) 所收集资讯将发送给相关个人以使用与客房预订服务相关的服务，并只发给能负责实施预定服务的他人。
e) 用户受义大利法律196/2003条保护。
f) 资讯处理负责方为
Mo.Lo.Ra. SRL - Hostelsclub.com - San Polo 1890, 30125 Venice, Italy.
Ph.: 0039 (0)41 24 13 870 - Fax 0039 (0)41 24 15 785 - info@hostelsclub.com
