Special T&Cs for this property

GROUP BOOKING:

For bookings of more than 8 people, the hostel will apply the group booking policy. Please check the Group booking's terms & conditions below.

Ryhmävarauksen säännöt ja ehdot

From 9 people the reservation is considered a group reservation.The breakfast is included for groups.

DEPOSIT

30% the amount of contracted services to pay within 7 days after confirmation of the group.

70% of the total amount is to be paid 21 days before the arrival of the group.

BAIL

The customer must pay the sum of 10€ per person security deposit. This deposit shall be paid on the arrival of the group.

This guarantee includes the collection of keys and towels for the group, in the event of loss of towels or keys discount of 5€ for each loss.

Upon departure, if no damage has been done, the full amount of the deposit will be refunded.

In case of any damage caused, there shall be an assessment by the hostel management, and the amount corresponding to the damage will be retained from the deposit.

In case of any complaints received about the behaviour of the group on behalf other guests of the hostel, the corresponding amount of the deposit will be retained as compensation to the guests.

TOTAL CANCELLATION POLICY

· If the booking is cancelled totally up to 21 days before the date of the arrival, 10% of the total amount will be charged.

· If the booking is cancelled totally between 21 and 10 days before arrival, 50% of the total amount will be charged.

· If the booking is cancelled totally 10 days or less before check-in date, the total amount of the reservation will be charged.

PARTIAL CANCELLATION POLICY

· Between 21 and 10 days before, a reduction of 25% in the total number of room nights will be allowed with no charge.

· Between 9 and 3 days, a reduction of 15% in the total number of room nights will be allowed without with no charge.

· 3 days before the arrival date, in case of reduction, the total of room nights reduced will be charged

No-Shows

In the case of no-shows the hostel is authorised to charge the full amount for all of the days reserved per person/breakfast.

 

Terms and Conditions

1) Mo.Lo.Ra. SRL - Hostelsclub.com does not own or operate any of the establishments listed on our site, we provide a booking engine to facilitate confirmed reservations, it is the responsibility of the establishment to provide the user with accommodation as per the availability & pricing they have supplied. HostelsClub.com is not liable for any changes made by the establishment.

2) Mo.Lo.Ra. SRL - Hostelsclub.com strives to provide acceptable accommodation standards and correct descriptions of the accommodation, however we are not liable for the standard of the establishment.

3) All effort is made to ensure the establishment processes the users booking correctly.

4) Ratings viewable on the site are written by users and are the opinion of the users who have stayed in the establishments.

5) When making a reservation the user will immediately pay a non-refundable deposit of 10% of the total price of the booking and a 2 euro service charge. The balance, including additional services/fees, is payable to the establishment (normally upon arrival unless stated otherwise by the establishment), in the preferred currency of the establishment. In case of "non refundable" rooms the balance will be charge right after the booking process is completed.
Please be sure to have enough money on your credit card for this charge and that the card used doesn't expire before the arrival date. Otherwise, the establishment may ask you to provide them with an alternative credit card as a warranty to confirm the booking.

6) All cancellations must be carried out 24 hours before the arrival date unless stated otherwise by the establishment. Please note that this period starts 24 hours before the DATE of the arrival NOT THE ESTIMATED ARRIVAL TIME. In some cases, given different time zones, this could be up to 48 hours before the arrival date. Cancellations must be made via the link sent in the confirmation email, or through the account or directly with the establishment, Mo.Lo.Ra. SRL - Hostelsclub.com cannot cancel a users confirmed booking.
In the event of a no-show OR a late cancellation the establishment has the right to charge the first night’s accommodation unless stated otherwise by the establishment.

7) Mo.Lo.Ra. SRL - Hostelsclub.com will process the booking confirmation form and forward the details of the booking to the establishment and user. It is the users responsibility to bring a copy of the booking to the establishment upon check-in.

8) Deposits are non-refundable. Mo.Lo.Ra. SRL - Hostelsclub.com is accountable for the deposit to the user only in the improbable event of a complication or dispute.

9) Mo.Lo.Ra. SRL - Hostelsclub.com makes all reasonable efforts to ensure that all credit card transactions are secure. However, if unauthorised charges appear on your credit card statement for the card used on Mo.Lo.Ra. SRL - Hostelsclub.com at any time during or after you make your reservation, Mo.Lo.Ra. SRL - Hostelsclub.com is not liable or responsible in any way for any damage or loss suffered.

10) Price conversions in currencies other than Euro (EUR) are made using frequently updated inter-bank rates collected from reputable sources but are not guaranteed to be accurate. Your Credit Card Company might charge you a slightly different amount for purchases made in Euro (EUR) than what we indicate on the site, depending on your Credit Card's contract.

 

 

Privacy Statement

Mo.Lo.Ra. SRL - Hostelsclub.com, in conformity with article n.29 of the Italian Law 196/2003, declares:
a) The data collected with this form are finalized to activate the reservation services, and will be treated electronically.

b) Submitting personal data is mandatory in order to activate the reservation services for the user.

c) Refusing to submit personal data denies access to the reservation services.

d) The data collected will be transferred to individuals in charge to exploit services connected to the reservation service and transferred to others exclusively to commit the reservation service.

e) The user is guaranteed by article n.7 of the Italian Law 196/2003.

f) Responsible for the treatment of the data collected is

Mo.Lo.Ra. SRL - Hostelsclub.com - San Polo 1890, 30125 Venice, Italy.
Ph.: 0039 (0)41 24 13 870 - Fax 0039 (0)41 24 15 785 - info@hostelsclub.com