Special T&Cs for this property
Due to availability, we do not guarantee that guests who book a dorm bed for more than one person will be able to stay in the same room. Please be advised that there may be required room moves for stays of more than one night too.
We reserve the right to cancel or modify reservations that may contain or resulted from a mistake or error.
Group Booking Terms & Conditions
Group booking for 10 or more people
Groups of young people under 18 years can only be accommodated if accompanied by group leader(s) who is/are at least 18 years of age or older who take(s) full responsibility for the group. The number of group leaders depend on the size of the group.
-To reduce more than the 10% of the group original size done between 30 and 15 days before the arrival, it will be charged a 10% of the correspondent amount.
-To reduce the group original size 11 to 14 days before the arrival, it will be charged a 15% of the correspondent amount.
-To reduce the group original size 3 to 10 days before the arrival, it will be charged a 25% of the correspondent amount.
Inquiry
To request a booking fill in the form you’ll find in our website or contact us and you will receive a reply with availability and prices for the dates requested. If you confirm it, you will receive an invoice for the stay divided for room type, number of beds, weekend extra and additional facilities. If you agree with it you’ll need to confirm the reservation paying 10% of the total amount as a deposit. Only with this payment the reservation will be guaranteed.
Payment
Payment Group reservations need to be guaranteed with a 10% deposit. The remaining 90% of the booking needs to be paid 60 days before arrival. It is possible to pay by Visa, MasterCard and bank transfer. In case the group do not pay 3 days prior to arrival date, we will consider that the group reservation is cancelled.
Cancellation
Cancellations must be informed via email or fax. Cancellations done through the telephone won’t be accepted. Unless the contract stipulates something different, the following cancellation policy applies: For groups of 10 or more,
Up to 8 weeks prior to arrival, a 10% cancellation fee will be charged as a handling fee.
6-8 weeks before arrival 20%of the agreed total price will be charged.
5-2 weeks before arrival 50% of the agreed total price will be billed.
2-1 weeks before arrival 75% of the agreed total price will be charged.
7-2 days prior to arrival 90% of the agreed total price will be charged.
條款和條件
1) Hostelsclub.com 對網站上所列旅館並沒有所有權或經營權，僅僅提供客房預定引擎以方便確認客房預定；為客人根據空房情況提供住宿是旅館方的責任。
2) Hostelsclub.com 盡力提供旅館住宿可接受標準和準確描述，但不對該旅館自身設置標準負有任何責任。
3) 本網站一切努力皆旨在確保旅館正確處理客人預定。
4) 網站所顯示旅客評分完全由曾入住的客人做出，代表其自身觀點。
5)若沒有其他規定，所有預定取消應在到達日期前24小時進行。取消預定必須由用戶自己通過“我的俱樂部”或直接與旅館聯繫取消，Hostelsclub.com無法取消任何用戶的客房預定。
如果客人預定後未入住，無其他明示的情況下，旅館方有權收取客人前幾晚的住宿費用。
6) 預定時用戶應即刻支付總價10%的不可歸還性定金和2歐元的預定費。包括額外服務/費用的餘款在客人到達旅館時按旅館指定貨幣支付。
7) Hostelsclub.com 將處理預定確認表並將預定詳情轉交旅館和用戶。用戶有責任入住旅館時帶上預定單。
8) 定金不可歸還。Hostelsclub.com只可能在不可修復的困難情況或紛爭下對定金做出解釋。
9) Hostelsclub.com絕盡全力確保所有信用卡交易安全。然而，如果在您預定時或預定後您的信用卡報表上出現了未經您授權的款項支付，Hostelsclub.com不對因其引起的任何損傷或損失負任何責任。
10) 除歐元以外的客房價格轉換採用來自可信來源的最新銀行匯率，但不能確保完全準確。使用歐元(EUR)付款時，您的信用卡公司收取金額可能與我們網站公佈的金額稍有不同，這取決於您的信用卡合同。
隱私權聲明
根據義大利法律196/2003第29條，Hostelsclub鄭重聲明如下：
a) 本表格所收集資訊將被整理，最終用於啟動客房預訂服務，所有資訊將以電子形式處理。
b) 個人資訊必須提交以便為用戶啟動預訂服務。
c) 拒絕提供個人資訊將無法享用客房預訂服務。
d) 所收集資訊將發送給相關個人以使用與客房預訂服務相關的服務，並只發給能負責實施預定服務的他人。
e) 用戶受義大利法律196/2003條保護。
f) 資訊處理負責方為
Mo.Lo.Ra. SRL - Hostelsclub.com - San Polo 1890, 30125 Venice, Italy.
Ph.: 0039 (0)41 24 13 870 - Fax 0039 (0)41 24 15 785 - info@hostelsclub.com
