特殊条件和条款关于这家旅馆
Due to availability, we do not guarantee that guests who book a dorm bed for more than one person will be able to stay in the same room. Please be advised that there may be required room moves for stays of more than one night too.
We reserve the right to cancel or modify reservations that may contain or resulted from a mistake or error.
团体预定和条款
Group booking for 10 or more people
Groups of young people under 18 years can only be accommodated if accompanied by group leader(s) who is/are at least 18 years of age or older who take(s) full responsibility for the group. The number of group leaders depend on the size of the group.
-To reduce more than the 10% of the group original size done between 30 and 15 days before the arrival, it will be charged a 10% of the correspondent amount.
-To reduce the group original size 11 to 14 days before the arrival, it will be charged a 15% of the correspondent amount.
-To reduce the group original size 3 to 10 days before the arrival, it will be charged a 25% of the correspondent amount.
Inquiry
To request a booking fill in the form you’ll find in our website or contact us and you will receive a reply with availability and prices for the dates requested. If you confirm it, you will receive an invoice for the stay divided for room type, number of beds, weekend extra and additional facilities. If you agree with it you’ll need to confirm the reservation paying 10% of the total amount as a deposit. Only with this payment the reservation will be guaranteed.
Payment
Payment Group reservations need to be guaranteed with a 10% deposit. The remaining 90% of the booking needs to be paid 60 days before arrival. It is possible to pay by Visa, MasterCard and bank transfer. In case the group do not pay 3 days prior to arrival date, we will consider that the group reservation is cancelled.
Cancellation
Cancellations must be informed via email or fax. Cancellations done through the telephone won’t be accepted. Unless the contract stipulates something different, the following cancellation policy applies: For groups of 10 or more,
Up to 8 weeks prior to arrival, a 10% cancellation fee will be charged as a handling fee.
6-8 weeks before arrival 20%of the agreed total price will be charged.
5-2 weeks before arrival 50% of the agreed total price will be billed.
2-1 weeks before arrival 75% of the agreed total price will be charged.
7-2 days prior to arrival 90% of the agreed total price will be charged.
条款和条件
1) Hostelsclub.com 对网站上所列旅馆并没有所有权或经营权，仅仅提供客房预定引擎以方便确认客房预定；为客人根据空房情况提供住宿是旅馆方的责任。
2) Hostelsclub.com 尽力提供旅馆住宿可接受标准和准确描述，但不对该旅馆自身设置标准负有任何责任。
3) 本网站一切努力旨在确保旅馆正确处理客人预定。
4) 网站所显示旅客评分完全由曾入住的客人做出，代表其自身观点。
5)若没有其他规定，所有预定取消应在到达日期前24小时进行。取消预定必须由用户自己通过“我的俱乐部”或直接与旅馆联系取消，Hostelsclub.com无法取消任何用户的客房预定。
如果客人预定後未入住，无其他明示的情况下，旅馆方有权收取客人前几晚的住宿费用。
6) 预定时用户应即刻支付总价10%的不可归还性定金和2欧元的预定费。包括额外服务/费用的余款在客人到达旅馆时按旅馆指定货币支付。
7) Hostelsclub.com 将处理预定确认表并将预定详情转交旅馆和用户。用户有责任入住旅馆时带上预定单。
8) 定金不可归还。Hostelsclub.com只可能在不可修复的困难情况或纷争下对定金做出解释。
9) Hostelsclub.com绝尽全力确保所有信用卡交易安全。然而，如果在您预定时或预定后您的信用卡报表上出现了未经您授权的款项支付，Hostelsclub.com不对因其引起的任何损伤或损失负任何责任。
10) 除欧元以外的客房价格转换采用来自可信来源的最新银行汇率，但不能确保完全准确。使用欧元(EUR)付款时，您的信用卡公司收取金额可能与我们网站公布的金额稍有不同，这取决於您的信用卡合同。
隐私权声明
根据义大利法律196/2003第29条，Hostelsclub郑重声明如下：
a) 本表格所收集资讯将被整理，最终用於启动客房预订服务，所有资讯将以电子形式处理。
b) 个人资讯必须提交以便为用户启动预订服务。
c) 拒绝提供个人资讯将无法享用客房预订服务。
d) 所收集资讯将发送给相关个人以使用与客房预订服务相关的服务，并只发给能负责实施预定服务的他人。
e) 用户受义大利法律196/2003条保护。
f) 资讯处理负责方为
Mo.Lo.Ra. SRL - Hostelsclub.com - San Polo 1890, 30125 Venice, Italy.
Ph.: 0039 (0)41 24 13 870 - Fax 0039 (0)41 24 15 785 - info@hostelsclub.com
