| Políticas de cancelamento | Qualquer cancelamento deve ser feito pelo menos com 24h de antecedência da data de chegada. Para cancelamentos recebidos após este prazo ou em caso de não comparência, o hotel reserva-se o direito de cobrar a primeira noite. |
| Condições especiais | We cannot guarantee that members of the same group will be allocated in the same room. If you have a booking for more than 1 person and you want to be sure you will be all together in the same room book one of our private rooms.
Please note that we only accommodate in the dorms guests between the ages of 18 and 45. People aged 16 and under cannot stay with us. Guests aged 17 must be accompanied by another guest aged 18 or older and have written permission from a parent or legal guardian and must stay in a private room. Guests older than 45 years old must also stay in a private room.
Check-in: 3:00 pm til late. Check-out: 10:00 am for dorm and 11:00 am for private rooms. Remember that you will not be able to check-in unless the booking has been made under your name or if you are together with the person who has made the booking. If you need to check-in earlier than the person who has made the booking please ask them to advise us via email well in advance. A valid ID or a valid passport is required at check-in. We accept Visa, MasterCard, American Express, JCB and Union Pay.false |
| Meios de pagamento aceites | A propriedade aceita as seguintes marcas de cartão de crédito para pagamentos no check-in: Visa, Mastercard, Visa Electron, American Express, JCB, Aura, Diners, Debit Cards |
| Pré-autorização | A propriedade reserva o direito de pré-autorizar o cartão de crédito antes da chegada |
| Taxas | Taxas não incluídas: A Florence City Tax of 2,50 Euro per person per night is not included in the rates and shall be added to your balance, payable in cash upon arrival. |
| Outras taxas | A Florence City Tax of 4 Euro per person per night is not included in the rates and shall be added to your balance, payable in cash upon arrival. |
