About Xi'an bell tower youth hostel
Accommodation info
| Category | Hostel |
| Check-in | from 9:00 to 0:00 |
| Check-out | |
| Curfew | No curfew |
| Room lockout | No lockout |
| Reception | 24/7 |
Location and surroundings
Services and facilities
Services
| Breakfast | |
| Air conditioning | |
| Show more... | |
Amenities
| Parking lot | |
| Show more... | |
Reviews (6.8 Good)
BED BUGS!!!! BED BUGS!! BED BUGS!!! This was one of the dirtiest places I have ever been to. We checked in and the room we had booked was not available. As soon as we started to settle into the room assigned, my friend had noticed the bugs while arranging his bed. When we had brought this to the attention of the staff they didn't seem to care. The manager did not speak english so we could not speak of our concerns. He only had said that if we were to leave, we were not able to get a refund. It was absurd because they did not hold a room specifically for us and we had only been there about 40 minutes. They had bed bugs!!! I feel this is reason enough for a refund if we could not be provided with the service we paid for. Bad business, unfriendly, lack of concern for our health. I would never, ever recommend this hostel to anyone, even for one night.
Room are excellent, clean lockers are big centrally located. Stuff are not too enthuiastic at times
Important to know
| Animals policy | Animals NOT accepted |
| Children policy | Children accepted |
| Private rooms age restriction | No restrictions |
| Dorms age restriction | No restrictions |
| Wheelchair access | No wheelchair access |
Terms and conditions
| Cancellation policy | Free cancellation at least 24 hours before arrival date, first night of stay fee for late cancellation or no show |
| Accepted Payments | The property accepts the following credit card brands for balance payments: Visa, Mastercard, Visa Electron, American Express, JCB, Aura, Diners, Debit Cards |
| Taxes | Taxes included |