About Rossana House
Accommodation info
Category | Guest House |
Check-in | from 9:00 to 0:00 |
Check-out | |
Curfew | No curfew |
Room lockout | No lockout |
Reception | 24/7 |
Location and surroundings
Services and facilities
Services
Breakfast | |
Air conditioning | |
Show more... |
Reviews (7.5 Very good)
The accomodation was very good, quite, comfortable with new furniture. We were satisfied.
The place was near the train station but when i checked in the owner said that there was no air conditioning for my room cause the price booked was cheap. The website only stated "PS: private rooms with shared bathroom not included air-conditioning and TV Satellite." The room i booked was with private bathroom!!! Not very sincere owner.
I'd like to have more information f.e about heating and tv, and I would neeed soap and more towels.
Very nice owner! But make sure you have his mobile phone number when you arrive, because the door is closed and you have to call him to enter!
NICE ROOM - BAD EXPIERENCE We had ordered doublebed room, but when we arrived, we got 1-bed room with one bed and one extra bed (when we want to open the wardrobe or go away from room, we had to move the bed. It was realy impossible for two people to stay in this room more than one day). We were really upset and disappointed, so next day we tryied to discuss with manager to get what we have ordered, but he told us, that we have to pay more if we want a bigger room, or we could leave and he would give us back the money we have payied. We were arguing with him about half an hour...after this I was totaly exhousted and started to cry. Finaly he changed his attitude and started to be friendly and gave us the room which we have ordered and he invited us for a drink. After this, we spent there nice week and enjoyed the Rome. But this was realy earthshaking expierence. Our case wasn't the only one...when we were leaving we heard another person to be upset regarding the room. (Our new room was realy meeting our imaginings while we were booking the accomodation - it was nice, quite big, clean, with ensuite bathroom and air-condition, fridge and TV). The only one thing which made the beginning of our holiday bed was the quarrel regarding the room...
Important to know
Animals policy | Animals NOT accepted |
Children policy | Children NOT accepted |
Private rooms age restriction | No restrictions |
Dorms age restriction | No restrictions |
Wheelchair access | No wheelchair access |
Terms and conditions
Cancellation policy | Free cancellation at least 24 hours before arrival date, first night of stay fee for late cancellation or no show |
Accepted Payments | The property accepts the following credit card brands for balance payments: Visa, Mastercard, Visa Electron, American Express, JCB, Aura, Diners, Debit Cards |
Taxes | Taxes included |