Special T&Cs for this property

Group Booking T&Cs for this property

GROUP BOOKING TERMS AND CONDITIONS
(Group leader is responsible for instructing all other leaders and group members of the terms and conditions below)

SoHostel expectations of you (and your group)
When you book with us, you accept full responsibility for any damage or loss caused by you or any member of your group. Full payment for any such damage or loss must be paid direct at the time to the accommodation owner or manager. If you fail to do so, you will be responsible for meeting any claims subsequently made against us (together with our own and the other party’s full legal costs) as a result of your or any member of your group's actions.
Group Leaders and/or other adults accompanying the party agree to act ‘in loco parentis’ at all times and will adequately supervise all members of the party.
It is the Group Leader’s responsibility to ensure that:
• There is no smoking anywhere inside any of SoHostel premises. This includes the smoking of e-cigarettes. Permitted smoking areas will be identified on site. Smoking on SoHostel premises outside of the designated smoking area will result in a £100 fine;
• Bring any pets onto SoHostel premises, with the exception of assistance dogs;
• Bring any potentially dangerous or hazardous materials or equipment onto SoHostel premises;
• Use any electrical appliances that may set off the fire alarm system, such as toasters, mini cookers or portable grills not supplied by SoHostel;
• Tamper with any fire alarms or emergency equipment;
• Remove, damage or destroy any SoHostel property;
• Use any of the technology provided by SoHostel to download or access any unlawful or obscene material; or cause unreasonable disturbance to our other guests or any SoHostel staff.
• If you or your group cause damage or loss of any kind to the hotel, other guests or their property, you (as the person making the booking) will be responsible for that damage or loss and you shall be liable to pay to SoHostel on demand the amount required to make good or remedy such damage or loss.
You and the members of your group must not resell or transfer your reservation (or any part of it) nor advertise market or otherwise offer any SoHostel room for sale either on its own or as part of a combined offer.
If you or your group cause damage to the hotel, other guests or their property, or otherwise breach any of these terms and conditions, SoHostel reserves the right to:
• Cancel your reservation with immediate effect and (if appropriate) eject you from SoHostel premises;
• Retain all sums paid by you and/or charge you the full amount of your reservation; and/or
• Refuse future reservations from you and/or refuse you entry or accommodation at SoHostel. SoHostel will not be liable for any refund or compensation in such circumstances.

HostelsClub Terms and Conditions

1) Mo.Lo.Ra. SRL - Hostelsclub.com does not own or operate any of the establishments listed on our site, we provide a booking engine to facilitate confirmed reservations, it is the responsibility of the establishment to provide the user with accommodation as per the availability & pricing they have supplied. HostelsClub.com is not liable for any changes made by the establishment.

2) Mo.Lo.Ra. SRL - Hostelsclub.com strives to provide acceptable accommodation standards and correct descriptions of the accommodation, however we are not liable for the standard of the establishment.

3) All effort is made to ensure the establishment processes the users booking correctly.

4) Ratings viewable on the site are written by users and are the opinion of the users who have stayed in the establishments.

5) When making a reservation the user will immediately pay a non-refundable deposit of 10% of the total price of the booking and a 2 euro service charge. The balance, including additional services/fees, is payable to the establishment (normally upon arrival unless stated otherwise by the establishment), in the preferred currency of the establishment. In case of "non refundable" rooms the balance will be charge right after the booking process is completed.
Please be sure to have enough money on your credit card for this charge and that the card used doesn't expire before the arrival date. Otherwise, the establishment may ask you to provide them with an alternative credit card as a warranty to confirm the booking.

6) All cancellations must be carried out 24 hours before the arrival date unless stated otherwise by the establishment. Please note that this period starts 24 hours before the DATE of the arrival NOT THE ESTIMATED ARRIVAL TIME. In some cases, given different time zones, this could be up to 48 hours before the arrival date. Cancellations must be made via the link sent in the confirmation email, or through your account or directly with the establishment, Mo.Lo.Ra. SRL - Hostelsclub.com cannot cancel a users confirmed booking.
In the event of a no-show OR a late cancellation the establishment has the right to charge the first night’s accommodation unless stated otherwise by the establishment.

7) Mo.Lo.Ra. SRL - Hostelsclub.com will process the booking confirmation form and forward the details of the booking to the establishment and user. It is the users responsibility to bring a copy of the booking to the establishment upon check-in.

8) Deposits are non-refundable. Mo.Lo.Ra. SRL - Hostelsclub.com is accountable for the deposit to the user only in the improbable event of a complication or dispute.

9) Mo.Lo.Ra. SRL - Hostelsclub.com makes all reasonable efforts to ensure that all credit card transactions are secure. However, if unauthorised charges appear on your credit card statement for the card used on Mo.Lo.Ra. SRL - Hostelsclub.com at any time during or after you make your reservation, Mo.Lo.Ra. SRL - Hostelsclub.com is not liable or responsible in any way for any damage or loss suffered.

10) Price conversions in currencies other than Euro (EUR) are made using frequently updated inter-bank rates collected from reputable sources but are not guaranteed to be accurate. Your Credit Card Company might charge you a slightly different amount for purchases made in Euro (EUR) than what we indicate on the site, depending on your Credit Card's contract.

Virtual Credit T&Cs

HostelsClub Virtual Credit can only be used for bookings made online at HostelsClub.com, it expires 12 months after is applied to your account, identified by your usual email address; after which HostelsClub Virtual Credit automatically expires.

No refunds will be given for any HostelsClub Virtual Credit amount used or not used within the 12 months validity. No cash value will be given in lieu of the HostelsClub Virtual Credit not used after the expiring date.

Should the booking deposit value your booking be less than the HostelsClub Virtual Credit, the remaining value can be used for any other bookings made on www.hostelsclub.com within the 12 months validity period.

The credit can be viewed within your MyClub account on HostelsClub.com.

HostelsClub Virtual Credit is applied in EUR only.

Privacy Statement

Mo.Lo.Ra. SRL - Hostelsclub.com, in conformity with article n.29 of the Italian Law 196/2003, declares:
a) The data collected with this form are finalized to activate the reservation services, and will be treated electronically.

b) Submitting personal data is mandatory in order to activate the reservation services for the user.

c) Refusing to submit personal data denies access to the reservation services.

d) The data collected will be transferred to individuals in charge to exploit services connected to the reservation service and transferred to others exclusively to commit the reservation service.

e) The user is guaranteed by article n.7 of the Italian Law 196/2003.

f) Responsible for the treatment of the data collected is

Mo.Lo.Ra. SRL - Hostelsclub.com - San Polo 1890, 30125 Venice, Italy.
Ph.: 0039 (0)41 24 13 870 - Fax 0039 (0)41 24 15 785 - info@hostelsclub.com