| Política de cancelación | Cancelación gratuita hasta 24 horas antes de la fecha de llegada. En caso de no show o cancelación tardía se cobrará la primera noche de la estancia. |
| Condiciones especiales | We cannot guarantee that members of the same group will be allocated in the same room. If you have a booking for more than 1 person and you want to be sure you will be all together in the same room book one of our private rooms.
Please note that we only accommodate in the dorms guests between the ages of 18 and 45. People aged 16 and under cannot stay with us. Guests aged 17 must be accompanied by another guest aged 18 or older and have written permission from a parent or legal guardian and must stay in a private room. Guests older than 45 years old must also stay in a private room.
Check-in: 3:00 pm til late. Check-out: 10:00 am for dorm and 11:00 am for private rooms. Remember that you will not be able to check-in unless the booking has been made under your name or if you are together with the person who has made the booking. If you need to check-in earlier than the person who has made the booking please ask them to advise us via email well in advance. A valid ID or a valid passport is required at check-in. We accept Visa, MasterCard, American Express, JCB and Union Pay.false |
| Métodos de pago aceptados | A la llegada se puede pagar con las siguientes tarjetas de crédito: Visa, Mastercard, Visa Electron, American Express, JCB, Aura, Diners, Debit Cards |
| Pre-autorización | El hostal se reserva el derecho de pre-autorizar las tarjetas de crédito antes de la llegada |
| Tasas | Impuestos no incluidos: A Florence City Tax of 2,50 Euro per person per night is not included in the rates and shall be added to your balance, payable in cash upon arrival. |
| Otros costes | LA tasas turística de Florencia es de 4€ persona/noche no incluida en la tarifa. Solo podrá ser pagada en efectivo en el momento del check in |
