| Política de cancel·lació | Free cancellation at least 24 hours before arrival date, first night of stay fee for late cancellation or no show |
| Condicions especials | We cannot guarantee that members of the same group will be allocated in the same room. If you have a booking for more than 1 person and you want to be sure you will be all together in the same room book one of our private rooms.
Please note that we only accommodate in the dorms guests between the ages of 18 and 45. People aged 16 and under cannot stay with us. Guests aged 17 must be accompanied by another guest aged 18 or older and have written permission from a parent or legal guardian and must stay in a private room. Guests older than 45 years old must also stay in a private room.
Check-in: 3:00 pm til late. Check-out: 10:00 am for dorm and 11:00 am for private rooms. Remember that you will not be able to check-in unless the booking has been made under your name or if you are together with the person who has made the booking. If you need to check-in earlier than the person who has made the booking please ask them to advise us via email well in advance. A valid ID or a valid passport is required at check-in. We accept Visa, MasterCard, American Express, JCB and Union Pay.false |
| Pagaments Acceptats | The hostel accepts the following credit card brands for balance payments: Visa, Mastercard, Visa Electron, American Express, JCB, Aura, Diners, Debit Cards |
| Pre-autorització | The property reserves the right to pre-authorise credit cards prior to arrival
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| Taxes | Taxes not included: A Florence City Tax of 2,50 Euro per person per night is not included in the rates and shall be added to your balance, payable in cash upon arrival. |
| Altres càrrecs | A Florence City Tax of 4 Euro per person per night is not included in the rates and shall be added to your balance, payable in cash upon arrival. |
