| 预订取消政策 | Cancellation conditions
The guest is obliged to notify all changes to the contract directly and as early as possible in writing. This includes: Cancellations of the reservation and reduction of the number of participants or length of stay. This will not incur any costs until the 15th day before arrival. In the event of cancellation 14 days prior to arrival, 100% of the booking amount will be charged. From 6 p.m. on the day of arrival or in case of no-show, 100% of the booking amount will be charged. We recommend that you take out cancellation insurance.
Pandemic insurance
In the event of another pandemic and an official order to close the Arosa Lenzerheide snow sports area, the guest can cancel or rebook his/her booking free of charge. In the event of a travel warning to Switzerland, we also guarantee foreign guests a free cancellation or rebooking of their reservation. This does not apply to bookings and reservations made 7 days or more before arrival.在客人没有出现的情况下（没有告知取消），该旅店会从客人的信用卡中收取1 晚房费 |
| 可接受付款方式 | 该物业接受以下种类信用卡支付余下需缴款项: Visa, Mastercard, Visa Electron, American Express, JCB, Aura, Diners, Debit Cards |
| 税费 | 所报房价未含税: The tourism tax of CHF 4.50 per person from 13 years / night
plus CO2 tax of CHF 0.50 per person / night is to be paid on site. |
