Rossana House, Guest House in Rome

via Marghera 49, Rome, Italy

Very good
46 reviews
7.5

About Rossana House

Accommodation info

CategoryGuest House
Check-infrom 9:00 to 0:00
Check-out
CurfewNo curfew
Room lockoutNo lockout
Reception24/7

Location and surroundings

Services and facilities

Services
Breakfast
Air conditioning
Show more...

Reviews (7.5 Very good)

8.8ExcellentExpand details
The accomodation was very good, quite, comfortable with new furniture. We were satisfied.
8.2ExcellentExpand details
The place was near the train station but when i checked in the owner said that there was no air conditioning for my room cause the price booked was cheap. The website only stated "PS: private rooms with shared bathroom not included air-conditioning and TV Satellite." The room i booked was with private bathroom!!! Not very sincere owner.
7.2Very goodExpand details
I'd like to have more information f.e about heating and tv, and I would neeed soap and more towels.
8.8ExcellentExpand details
Very nice owner! But make sure you have his mobile phone number when you arrive, because the door is closed and you have to call him to enter!
8.0Very goodExpand details
NICE ROOM - BAD EXPIERENCE We had ordered doublebed room, but when we arrived, we got 1-bed room with one bed and one extra bed (when we want to open the wardrobe or go away from room, we had to move the bed. It was realy impossible for two people to stay in this room more than one day). We were really upset and disappointed, so next day we tryied to discuss with manager to get what we have ordered, but he told us, that we have to pay more if we want a bigger room, or we could leave and he would give us back the money we have payied. We were arguing with him about half an hour...after this I was totaly exhousted and started to cry. Finaly he changed his attitude and started to be friendly and gave us the room which we have ordered and he invited us for a drink. After this, we spent there nice week and enjoyed the Rome. But this was realy earthshaking expierence. Our case wasn't the only one...when we were leaving we heard another person to be upset regarding the room. (Our new room was realy meeting our imaginings while we were booking the accomodation - it was nice, quite big, clean, with ensuite bathroom and air-condition, fridge and TV). The only one thing which made the beginning of our holiday bed was the quarrel regarding the room...

Important to know

Animals policyAnimals NOT accepted
Children policyChildren NOT accepted
Private rooms age restrictionNo restrictions
Dorms age restrictionNo restrictions
Wheelchair accessNo wheelchair access

Terms and conditions

Cancellation policyFree cancellation at least 24 hours before arrival date, first night of stay fee for late cancellation or no show
Accepted PaymentsThe property accepts the following credit card brands for balance payments: Visa, Mastercard, Visa Electron, American Express, JCB, Aura, Diners, Debit Cards
TaxesTaxes included
Very good
46 reviews
7.5