Информация о Queen Hostel
Информация о проживании
Категория | Хостел |
Заезд | с 15:00 до 0:00 If you will arrive after the check-in time, please contact us |
Выезд | до 11:00 |
Комендантский час | Нет комендантского часа |
Блокировка номера (локаут) | Нет локаута |
Стойка регистрации | 24 часа в сутки |
Расположение и окрестности
Услуги и удобства
cервис
доступ к Wi-Fi | |
Завтрак | |
белье | |
Кондиционированный воздух | |
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Доступные услуги
Стоянка | |
Кухня | |
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Отзывы
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Правила проживания с животными | Запрещено с домашними животными |
Правила проживания с детьми | Запрещено с детьми |
Ограничение по возрасту в частных номерах | Нет ограничений |
Ограничение по возрасту в многоместных номерах | минимум с 18 лет |
Курение | Во всех номерах и в помещениях общего пользования курение запрещено |
Доступ для инвалидных колясок | Ограниченный доступ для гостей с инвалидной коляской (некоторые помещения общего пользования и / или некоторые номера).5 bed mixed ensuite dorm, we have one of this room type. |
Условия и положения
Правила отмены | Хостел снимет стоимость за 1 night, если аннуляция будет сделана менее чем за 2 дней до даты прибытияВ случае не прибытия хостел снимет стоимость 1 night с кредитной карты клиента |
Особые условия | Identification
•Make sure to bring a valid photo identification with you, preferably a passport or, for EU citizens, a government issued I.D. card. You’ll need this to check in, so don’t forget it! •Guests without a valid photo identification document will not be allowed to check in and the reservation will be cancelled. You will be charged the first night of the reservation and no refunds are eligible in this case. Age Restrictions •Guests under the age of 18 must be accompanied by at least one adult (18 or over) AND present at the check-in an authorization signed by the parents, if not travelling with them. You can request the fac-simili of this authorization writing to •Guests who wish to bring their children under 16 years of age must book a whole dorm. •Unlike some hostels we do not have an upper age limit but the majority of our guests are backpackers in the 18 to 30 age range. Payment Queen Hostel reserves the right to charge the first night of the booking at any time after the booking is made. Also in the event where the stay is over 5 nights or is over 300€ in total the full reservation amount will be charged. The reservation will be cancelled in case of a declined transaction. Room Key Cards You’ll be given a key-card when you check-in which gives you access to both the hostel and your room. If you lose your key card, it’s 10€ (euros) for a replacement – so please keep it safe! Guest Behaviour The comfort, safety and security of our guests is really important to us. Any guest(s) who, in the opinion of our staff, compromise the comfort, safety or security of other guests, staff or local residents will be asked to leave the hostel premises and will not be given a refund. Guests are expected to respect other guests as well as staff, local residents and property. No Smoking Smoking is not permitted by law. Any guest found smoking within the building will be fined €50 (euro) and asked to leave the premises immediately. A refund will not be issued for the stay. Guests can smoke in front of the premises, just outside the building. No Drugs Drug use is illegal in Italy. Any guest found using drugs in the building will be fined 250€ (euros) and asked to leave the premises immediately. Any refund will be issued. Alcohol Consumption •We will not serve alcohol to anyone under the age of 18. •Due to our bar license, guests cannot bring their own alcohol onto the premises of Queen Hostel. •If you are found entering Queen Hostel with alcohol you will be charged 50€ (euro) and all alcohol will be confiscated until you leave the building at checkout. •Alcohol is available in the hostel's bar and can be consumed there and in the surrounding designated areas only. •Alcohol is not allowed inside the dorms. Guests found drinking in the dorms will be fined 50€ (euro). Personal Property Each bed has a personal locker inside the dorm rooms. It is a guest’s responsibility to ensure that personal belongings are secure at all times. Queen Hostel accept no liability for the loss, theft or damage to guests’ property, however sustained or caused. We strongly recommend guests bring a padlock to use on luggage and lockers. Padlocks are available at reception for sale. Damage to Queen Hostel's Property Guests will be expected to reimburse Queen Hostel for any damage caused by inappropriate behaviour during their stay. Any eventual amount will be charged on the credict card given at the moment of the reservation. Liability Except in relation to death or personal injury caused by our negligence, Queen’s liability remains, at all times, limited to the value of the services booked, excluding any amendment charges paid to us. Errors and Omissions Any omission or error in sales literature, web pages/sites, order form, quotation, price list, order acknowledgement, dispatch note, invoice or other documents issued by us may be corrected by us without liability. We will advise you of any changes at the time of booking or as soon as is reasonably possible thereafter. Discretion All bookings are subject to availability and Queen Hostel reserves the right to decline any booking at its discretion.false |
Принимаемые платежи | Хостел принимает следующие кредитные карты для оплаты баланса: Visa, Mastercard, Visa Electron, JCB, Diners, Debit Cards |
Предварительная авторизация | Администрация оставляет за собой право предварительного блокирования суммы стоимости проживания на кредитной карте клиентa до его заезда |
Налоги | Налоги не включены: Milan city tax is not included in the price (eligible to people over 30 years old) |