| Política de cancel·lació | We require a 50% deposit to confirm and guarantee any reservation. The payment of this 50% must be done at least 3 weeks prior to check in date. If the booking is made with less than three weeks from arrival date, the payment of the 50% must be done within 24 hours after making the booking. The remaining balance must be paid at the check-in time. In the event of a no-show the hostel charges the full amount of balance on customer's credit card.
Age Restrictions:
No persons under 18 years old can book shared rooms
No persons under 5 years old can book private rooms
CANCELLATIONS POLICIES BY DATES:
*For Rock In Rio Package 2017(15/09/2017 to 17/09/2017)(20/09/2017 to 24/09/2017) cancellations can only be made 15 days before check in date, 100% reimbursable. After that date deposits won't be refunded.
*For New Year Package 2017/18(27/12/2017 to 04/01/2018) cancellations can only be made 30 days before check in date, 100% reimbursable. After that date deposits won't be refunded.
*For the Summer High Season Package 2018 (05/01/2018 to 06/02/2018) cancellations can only be made 15 days before check in date, 100% reimbursable. After that date deposits won't be refunded.
*For the Carnival Package 2018 (07/02/2018 to 17/02/2018) cancellations can only be made 30 days before check in date, 100% reimbursable. After that date deposits won't be refunded.
* For any other dates not included above have to be made 72 hours before check-in, otherwise no reimbursement is performed.In the event of a no show the hostel charges the full amount of BALANCE on customer's credit card |
| Pagaments Acceptats | The hostel accepts the following credit card brands for balance payments: Visa, Mastercard, Visa Electron, American Express, JCB, Aura, Diners, Debit Cards |
| Pre-autorització | The property reserves the right to pre-authorise credit cards prior to arrival
|
| Taxes | Taxes included |
