Best Western Queens Crystal Palace, Hotel ★★ in London

122 Church Road, Crystal Palace, London, England

Good
39 reviews
6.1

About Best Western Queens Crystal Palace

Euro Queens Hotel is ideal for travellers looking for private hotel rooms close to the Tube.

Euro Queens Hotel is a 2-star hotel in London that provides offordable private rooms close to Crystal Palace Park and Selhurst Park. Rooms are well appointed and equipped with central heating, colour television, trouser press, hair dryer and tea & coffee making facilities

Accommodation info

CategoryHotel ★★
Check-infrom 14:00 to 0:00
Check-outbefore 11:00
CurfewNo curfew
Room lockoutNo lockout
Reception24/7

Room types

All bedrooms are reached by lift and are individually and comfortably furnished to provide the best of todays amenities, with ensuite facilities, central heating, colour television, hair dryer and tea & coffee making facilities. Additionally the hotel has stunning suites.

Location and surroundings

Euro Queens Hotel is located in the borough of Croydon, close to Selhurst Park (where the Crystal Palace Football Club plays). It's served by train, bus and the Crystal Palace Park tube Station is withing walking distance.

Services and facilities

The hotel has a reception area manned by helpful staff, a lounge bar where to have drink, tea, coffee and snacks.

Services
Wi-Fi accessWith extra cost
Breakfast5.99 GBP per guest, per night
Linen
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Amenities
Parking lot
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Reviews (6.1 Good)

we wrote the hotel 2 mails and got no answer from them. Due to the limited time before our trip we haven´t called them to confirm the way from the airport to the hotel. The result ist, we got the another queens hotel in another city-part.
This hotel is okay if you only want to sleep there for a few nights. It takes about 30 mins by train to Victoria Station, which is not too long. The rooms and especially the bathrooms are quite old (our flushing didn't work one day, but was fixed immediately). It is a bit noisy because of the traffic. The continental breakfast is okay.
the reservation got lost, we have been transferred to another hotel, where we got a family room and one single room (nothing else available). Only after negotiation the price was reduced (original booking for 7 persons..)
It was a very horrid experience. The room was through the back of the hotel, close to the dumpster. The room was dirty, smelly nd the sheets were torn and dirty. We refused the room and asked for a refund. The staff was rather unpleasent and uncooperative
our reservation get lost. We have been waiting for more than hour to check in. The staff was slow and not helpfull. It`s quite far for center but good connection by train (about 25 min). Our rooms were clean. When it comes to breakfast - it wasn`t so tasty and each day the same kind of food was served.

Important to know

Animals policyAnimals NOT accepted
Children policyChildren accepted
Private rooms age restrictionat least 18 years old
Dorms age restrictionat least 18 years old
Smoking policyAll rooms and the common areas are non smoking
Wheelchair accessLimited wheelchair access (some common areas and/or some rooms).

Terms and conditions

Cancellation policyThis property charges 1 night/s if canceled less than 2 days before the arrival dateIn the event of a no show this property charges 1 night/s on customer's credit card
Special conditionsIn the interests of security and to prevent fraud, at the time of check-in, guests may be required to confirm their identity by providing their booking reference; their passport/identity card/driving licence and a valid credit or debit card which will be swiped in the presence of the card holder. If guests are travelling from outside the UK, Ireland or any country in the Commonwealth we are also obliged by law to require guests to provide the number and place of issue of your passport/identity card and details of their next destination. These records will be kept for at least 12 months and may be disclosed or made available for inspection by any police officer or as otherwise required by applicable law in connection with the prevention or investigation of crime. The information above may be requested for each member of your party over the age of 16 and we reserve the right to refuse entry to persons who cannot provide the information set out above.

Guests will be issued a photographic ID card upon completion of the registration process. This ID is specific for the Hotel muse and is to ensure security at the Hotel is upheld. Guests will be requested to show this ID upon request.

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Accepted PaymentsThe property accepts the following credit card brands for balance payments: Visa, Mastercard, Visa Electron, American Express, Debit Cards
Pre authorizationThe property reserves the right to pre-authorise credit cards prior to arrival
TaxesTaxes included
Good
39 reviews
6.1