About Casa Mercy
Casa Mercy is a very central and clean house with two cosy roof terraces. It is run by experienced hosts, Mercedes and Omelio. It was established in 1998.
Some guests opinions:
-"Casa Mercy is without a doubt the cleanest and most comfortable accommodation we had on this, our first trip to Cuba"
-"The food cooked for us here was definitely the best we had had in our entire trip!"
If you're looking for an authentic experience in Cuba, stay in this guest house! Typical homemade food and a clean, comfortable house are waiting for you!
Accommodation info
Category | Hostel |
Check-in | from 14:00 to 0:00 In order to guarantee the entrance of the guest, he must contact the hostel the day before his arrival to inform of the schedules, need of transport in the city, etc. |
Check-out | before 12:00 |
Curfew | No curfew |
Room lockout | Regarding the schedules, only after 22:30 hrs return to sleep, not to go out again ... we are family houses, not hotels. |
Reception | 24/7 |
Room types
Two bright rooms, upstairs, overlooking the street, private and separate from the rest of the house, two double beds (good mattresses) in one room and double bed and single in the other. Each room has its private bathroom, which is located just across the corridor.
Location and surroundings
Casa Mercy is right in the heart of town here so the location is good too.
Services and facilities
Good home cooking, vegetarians and children catered for, cocktail menu and rum tasting, a homely atmosphere.
The house also has 2 nice terraces where you can enjoy a drink from the fridge you find in your room, or a cocktail you can order.
-"We had dinner and breakfast which was prepared by Mercy: probably the best food we ate during our two week stay in Cuba"
Parking, taxis and tours arranged. Laundry services or hand washing area, book exchange, safe box availability, Internet.
Services
Breakfast | 5.00 EUR per guest, per night |
Linen | |
Air conditioning | |
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Amenities
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Reviews (9.5 Wonderful)
Wonderful Casa and very helpful staff. I do not speak or read Spanish, so email communication with them was a little fuzzy, and we ended up arriving on a day for which they were already booked. However, they were great and phoned around town to help us find another place to stay! We stayed there on our return to Santa Clara, and it was great!
There was a slight miscommunication in our booking for one room for two nights instead of 2 rooms for one night. They were very understanding and organized another great casa just around the corner for us.
Unfortunately we suffered from food poisoning afterwards because of the dinner we had at Casa Mercy's. Most likely they used tap water when preparing dinner or cocktails...
Great casa particular! Location (one block from the main square) and cleanliness were the best qualities. And they also have wifi!
Very nice and modern casa with friendly and helpful guests and a great terrace on the top floor. It's a pity we only stayed for one night
Important to know
Animals policy | Animals NOT accepted |
Children policy | Children accepted |
Private rooms age restriction | No restrictions |
Dorms age restriction | No restrictions |
Smoking policy | All rooms are non smoking, smoking allowed only on dedicated areas |
Wheelchair access | No wheelchair access |
Terms and conditions
Cancellation policy | This property charges 1 night/s if canceled less than 3 days before the arrival date |
Accepted Payments | This property accepts only cash payments for balance. Credit/Debit Cards NOT accepted |
Taxes | Taxes included |