About AAE Austin's Travelodge
Thanks to a smart and prime location, AAE Austin's Travelodge allows traveller to walk from Greyhound, save money on taxi and have extra budget to keep on going with their trips.
AAE Austin's Travelodge is one of Austin's recommended backpacker accommodations; it provides accommodation in affordable private rooms near Austin Greyhound Station. Guests can enjoy further facilities such as free parking and wifi.
Accommodation info
| Category | Hostel |
| Check-in | from 16:00 to 0:00 |
| Check-out | before 11:00 |
| Curfew | No curfew |
| Room lockout | No lockout |
| Reception | 24/7 |
Room types
Guests can enjoy nicely renovated private rooms (from single to quadruple rooms) equipped with private bathrooms and premium cable television. All rooms equipped with microwave and fridge.
Location and surroundings
AAE Austin's Travelodge is located in front of the Greyhound Station, 1 block from the luxurious Highland Mall.
Services and facilities
Some of the facilities and amenities available include free parking, Wifi, Breakfast.
Services
| Wi-Fi access | |
| Breakfast | |
| Linen | |
| Air conditioning | |
| Show more... | |
Amenities
| Parking lot |
Reviews (5.9 Fair)
Staff is horrible. Constant problems with keys. Wi-Fi only works at the main lobby. Cracked windows. No products on vending machines.
I didn't like that I tried to cancel my reservation and the staff said he couldn't help me, that it has to be done online too. I wish they could improve this part of their service to make it easier for the customers. The guy didn't Even want to help me find where to go and do that,
Do not stay here. Everything went wrong as soon as we arrived there. Having paid my deposit the receptionist charged us $20 more than was written on my booking confirmation. When I asked her why I should pay an extra $20 she couldn't answer me other than 'that's what my computer is telling me to do'. I then asked her how much is the room in total, she said she couldn't answer me and I would have to contact the website I booked the room from. I told her I booked it from their website!!! The breakfast was non existent. There was bread and some fruit. There was no butter! The hotel is in the middle of nowhere! The room was disgusting and had screws and nails scattered on the bed!! Avoid at all costs!!!
I work in the hospitality industry and that was the poorest service I have ever come across! Receptionist was clearly half asleep when we came to check in at 11 pm. We waited 15 minutes as we rang bell at front waiting for her to come out. She gave two wrong keys to my friend who arrived later and she walked in on two seperate guests. This is simply not acceptable. Not very central location. Not much variety at breakfast. Rooms were comfortable.
The staff were helpful and all transactions with checking in and out were very smooth. The maid service was more than willing to give us extra room coffee which was great! The bus stop was conveniently located right outside the hotel. Great experience, great price I would definitely come back!
Important to know
| Animals policy | animals/pets accepted |
| Children policy | Children accepted |
| Private rooms age restriction | at least 18 years old |
| Dorms age restriction | at least 18 years old |
| Wheelchair access | No wheelchair access |
Terms and conditions
| Cancellation policy | This property charges 1 night/s if canceled less than 2 days before the arrival dateIn the event of a no show this property charges 1 night/s on customer's credit card |
| Special conditions | Photo identification required
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| Accepted Payments | The property accepts the following credit card brands for balance payments: Visa, Mastercard, Debit Cards |
| Taxes | Taxes not included: 15% |