| Política de cancel·lació | If a customer cancels the contract made with the Hotel up to 2 days before the day of arrival, the Hotel may charge 10% of the total value of the booking. If a customer cancels the contract made with the Hotel within 2 days of arrival, the Hotel may charge 50% of the total value of the booking. If the customer cancels on the day of arrival, or in case of a no-show, the Hotel may charge 100% of the total value of the bookingIn the event of a no show the hostel charges all nights on customer's credit card |
| Pagaments Acceptats | The hostel accepts the following credit card brands for balance payments: Visa, Mastercard, Visa Electron, American Express, JCB, Aura, Diners, Debit Cards |
| Taxes | Taxes not included: The City State of Berlin will, from January 1st 2014, be levying an Accommodation Tax of 5% pursuant to overnight stays in Berlin in return for payment in an enterprise providing accommodation. This tax is not included and due at Check in at the hostel. |
| Altres càrrecs | Bookings made at our hostel now attract a surcharge of 0,50€ per person per night. 100% of this money goes directly to cover costs incurred in reducing our environmental footprint. |
