Oct 22, 2009 - The best hotel for its price. The rooms were tidy, with lots of towels and were cleaned every day. The window of the room was broken but it was warm enough even in the cold days. The personnel could be a little more polite and responsive.
May 07, 2008 - our reservation get lost. We have been waiting for more than hour to check in. The staff was slow and not helpfull. It`s quite far for center but good connection by train (about 25 min). Our rooms were clean. When it comes to breakfast - it wasn`t so tasty and each day the same kind of food was served.
Mar 04, 2008 - Really too far from london center. Use the lift and get to the breakfast room , you'll see the standards oh hygiene are far from respected.
Thestaff is not nice. I don't recommend the hotel to anyone.
Feb 24, 2008 - I am sorry to say this but at this hotel only the price is good. It is absolutelly not for families. It is ok to stay there for some nights when you are alone and on a budget.
Alltough we booked the room for 5 nights, the staff said we have to pay 70 EUR extra for the last night, because the rate at hostelsclub was to low.
Of course we haven't paid. The last night at midnight the security boy came into our room when we were in deep sleep
and asked us some stupid questions.
He apologized later but it was allready done. Horrible!
Sep 28, 2007 - Very dirty, so far away from London city and... We changed the hotel at the 2nd day of our visit to London.
Jul 17, 2007 - It was a very horrid experience. The room was through the back of the hotel, close to the dumpster. The room was dirty, smelly nd the sheets were torn and dirty. We refused the room and asked for a refund. The staff was rather unpleasent and uncooperative
Nov 13, 2006 - the reservation got lost, we have been transferred to another hotel, where we got a family room and one single room (nothing else available).
Only after negotiation the price was reduced (original booking for 7 persons..)
Aug 03, 2006 - This hotel is okay if you only want to sleep there for a few nights. It takes about 30 mins by train to Victoria Station, which is not too long. The rooms and especially the bathrooms are quite old (our flushing didn't work one day, but was fixed immediately). It is a bit noisy because of the traffic. The continental breakfast is okay.
May 31, 2006 - we wrote the hotel 2 mails and got no answer from them. Due to the limited time before our trip we haven´t called them to confirm the way from the airport to the hotel. The result ist, we got the another queens hotel in another city-part.