Sep 19, 2009 - U can feel like u are in your home. Staff was very friendly.
Jun 17, 2009 - Just stopped on my way home before the airport, so I didn't have time to take advantage of the central location. Note it's a 3rd floor walk up no elevator,but staff helped.
May 27, 2009 - I needed a place on very short notice and was SO happy I ended up in this hostal. Finding the place was not easy (only small sign at the side of the door), climbing the stairs to the third floor was not entirely fun. But that was the end of the negative experiences with the place. The room was very small, but I didn't expect anything different: it was cheap! What really surprised me was how spotlessly clean EVERYTHING was! Walking distance to the center of town. Very friendly staff. I will definitely go back there!
May 23, 2009 - Was very friendly, comfortable nice athmosphere in an old spanish house - very good price for ,money and friendly staff! clearly recommendable
Dec 02, 2008 - perfect position, next to tribunal and bilbao the best places to hang out in Madrid! And always remain cool with the staff, you get your life easier. Prices are good for what you get.
Oct 19, 2008 - We had a bad experience in Hostal Castilla because the staff is not customer-friendly. We originally reserved a room for 2 persons, but later on had changed plans to occupy 2 rooms for 4 persons. When we arrived 12 midnight at the hotel and requested for additional room good for 2 persons, the staff was not accomodating to our request and even commented negatively. For a tourist like us, we were sent out in the unfamiliar streets in the middle of the night is a horrible experience.
Oct 04, 2008 - Place is great, love the service, the rooms and the beds are big and confortable. Center of madrid. I'll be back. thank