Pansiyon review: Jacks Hostel Vienna, Vienna - our customers' opinion on Jacks Hostel Vienna

niestety troche sie zawiedliśmy zakwaterowaniem. w hostelu smierdziało podlogi brudne, nie mówiac o toaleach. ale łózka bardzo wygodne śniadanie godne polecenia no i lokalizacja pierwsza klasa. Obsługa bardzo miła.

Elzbieta - Poland - Apr 17, 2013

was a very nice stay!

Philipp - Germany - Apr 15, 2013

It was an amazingly nice hostel, nice staff, helpful staff, clean, nice guests and free coffee!

totally recommendable!

Frank - Germany - Mar 13, 2013

Bon rapport qualité prix. L'auberge est à 25 mn à pied de Karlplatz. Wifi dans toutes les chambres, personnel accueillant, grandes douches. Chose rare, l'auberge propose des douches adaptées aux personnes souffrant d'un handicap. Certains lits en hauteur sont un peu trop proche du plafond. Je recommande l'auberge car elle offre une très bon rapport qualité prix.

Ramzi - France - Jan 29, 2013

Auberge très bien placée, à 10 minutes de tous les endroits à ne pas manquer.

Lisa - France - Jan 23, 2013

everything was perfec 4 me........!

AHMED - Bosnia And Herzegovina - Jan 09, 2013

Byłam tam tylko 2 dni, ale hostel jest naprawdę bardzo przyjemny, nieduży, kameralny. Można w nim spotkać ciekawych ludzi. Obsługa jest pomocna i uprzejma. Hostel położony blisko stacji metra, fakt w nieciekawej okolicy, ale za to ok 1h do centrum spokojnym spacerem.

Miło wspominam. Pozdrawiam Basia.

Barbara - Poland - Jan 08, 2013

Sehr gute Lage, freundliches Staff, nur die Sauberkeit lässt einiges zu wünschen übrig. Im Großen und Ganzen waren wir zufrieden und können das Hostel weiterempfehlen.

Judit - Hungary - Jan 07, 2013

This is one of the worst hostels, that I have ever been. The security is terible, they give us a locker, which did not work. so one day that I left really early and arrive really, my things that were there were stolen. I lost my computer and 800 euros, my frinds another computer and 600 euros. What is more, another guy in our room lost his computer, stolen too. I don't wish this to anybody, please think it twice, if you want to stay in this hostel.

Luis - Peru - Jan 04, 2013

The owner's reply:

Hello Luis Escudero, we provide lockers and we also provide locks that work with the lockers. It's also a bit kind of crazy to put 1400 EUR in a locker with a small diary-lock. I think all the stuff was helpful in this situation and I think our security concept is a very very good one. Jack

Die Spülmaschine war undicht, der Syphon des Waschbeckens im Bad verstopft und die Duschen könnten einen besseren Wasserablauf oder eine Duschmatte am Boden haben.

Thomas - Germany - Dec 23, 2012

The owner's reply:

Danke für dein Kommentar.

Unser Team wird sich sofort darum kümmern.

Da es sich um Einrichtungen handelt die täglich von vielen Personen benutz werden kann es ab und an zu kleinen Problemen wie einem verstopften Waschbecken kommen. Unser Team ist aber immer in der Lage dies rasch wieder zu lösen.

Ich hoffe dich bald wieder in Wien begrüßen zu dürfen,

Grüße, Jack

Wszystko w porządku :) Bardzo pomocna obsługa, nawet dla nieznających języka. Sam hostel bardzo dobrze położony, świetny dojazd. Bardzo sympatycznie. Polecam!

Edmund - Poland - Dec 05, 2012

The owner's reply:

Thank you for your review!

Cheers, Jack

Maybe it was only the wrong day or the wrong night or the wrong room or the wrong coresident, who frightened me by waking me up in the middle of the night standing beside my bed talking expressively to me about something i couldn´t understand and all this three times a night! At least I found a few quiet hours on the sofa in the living room. f...

Was there before, remember better days...

Monika - Austria - Nov 29, 2012

The owner's reply:

Hello there.

I am sorry to hear you had problems with another guest. Please next time tell the reception is there is something wrong. Of course, we cannot asure you will get on with every guest in the hostel.

We hope to welcome you another time here in Vienna,

Cheers, Jack

really great hostel, very friendly staff, we had one person more that in reservation and there was no problem. it's fantastic that u can leave the laggage after check out. i recomend!!!

Joanna - Poland - Nov 24, 2012

The owner's reply:

Thank you for your comment

Uma boa localização, bem em frente a uma estação de metro. Os quartos são grandes, só não esqueça de levar cadeado para o armário, não levei e não comprei, mas não tive problemas.

Marilia - Brazil - Nov 11, 2012

I've booked a yellow double room. The room is in a box with twin room on the second floor divided from dormitories, reception and common kitchen, but there is separate kitchen in the box, the bathrom is for two rooms as well. The room is small and a bit dirty. The bed linen is veery old.=) But the furniture is quite good and finelly we felt comfortable there. Staff is friendly and helpfull. The city center is approximately 20 munutes by foot. All in all not the best hotel I've ever stayed in, but bearable enough.

Irina - Russia - Nov 09, 2012

The owner's reply:

Thank you for your comment and your suggestions.

Cheers, jack

This hostel is nice.

Good staff and clean rooms.

Nice location from central.

KOSUKE - Japan - Oct 30, 2012

The owner's reply:

Thank you for your comment!

nicelittle hostel staff were very friendly honest and tryed to help as best they could no complaints.

Kaine - England - Oct 23, 2012

The owner's reply:

Thank you for your comment

super sauberes hostel! - Als Frau fühlt man sich jedoch in der Gegend im Rotlichtbezirk nicht unbedingt so wohl, vor allem am Abend. - Aber die Lage´ist super, das Personal total nett, mir wurde sogar das Frühstück serviert! - ich komme auf jeden Fall wieder, wenn ich in Wien ein Zimmer brauche!

Christine - Austria - Oct 23, 2012

The owner's reply:

Hallo. Danke für deine Bewertung. Ich möchte nur klarstellen, dass sich Wiens Rotlichtbezirk ganz woanders befindet.

Wir freuen uns dich bald wieder begrüßen zu dürfen!

Lg Jack

小さなホステルです。だからこその良さというのがあったのではないかと思います。僕はウイーンに夜少し遅く到着したのですが、このホステルは安心して過ごせるとても良い雰囲気の場所でした。

Jiro - Japan - Oct 22, 2012

thanks, very well. bye

Noe - Mexico - Oct 05, 2012

あまり治安のよくない通りで夜も少し騒がしいです。

部屋もトイレやシャワーも男女共同です。

スタッフの方はとても親切で感じがよかったです!

HANAE - Japan - Oct 04, 2012

We visited Vienna for one day and took offer from Jacks Hostel. For that price they where amazing and you have right accros the street subway so you are in few minutes in downtown.

Miha - Slovenia - Oct 03, 2012

A nice place to stay...small and quiet with wifi in rooms, great kitchen facilities, very secure with lockers in rooms..comfy beds! Right across road from train station and quick ride into main city area..

Garth - Australia - Sep 29, 2012

The owner's reply:

Thank you for your review!

We hope to welcome you another time here in Vienna,

Cheers, Jack

La limpieza no existe, no se barre ni se limpia el suelo, está siempre sucio, aún así el sitio es acogedor y el personal muy agradable y dispuesto

María Carmen - Spain - Sep 08, 2012

The owner's reply:

Se limpian todos los días, se secó el piso, la cocina, lavavajillas y todo lo demás.

Horrible noise from the big street.. Awful

Søren - Denmark - Aug 07, 2012

The owner's reply:

Hi, if it is too loud from other guests snoring etc. we offer ear plugs for free, just come to the reception and you get it. What I usually do when I travel in hostels I use my phone to listen to calm music all night long. SO I dont hear other people snoring, farting or any noise from the street...

Место хорошее, отзывчивый персонал, отличная кухня, удобный холл для отдыха. Бесплатный Wi-Fi на всей территории хостела. Из минусов: немного грязновато и жарко. Моя комната располагалась с видом на улицу, и за счет того, что первый этаж на уровне дороги - очень шумно, даже по ночам. Расположение не самое удобное. Чтобы добраться из центра нужно пересаживаться 1-2 раза на u-bahn. Но, в остальном, место хорошее, рекомендую

Tatiana - Russia - Jul 29, 2012

ostello molto familiare, divertente e particolare. Nel complesso lo consiglio

Costanza - Italy - Jul 28, 2012

I highly recommend this hostel if you are heading to Vienna and need place to reload your mind & body!

Great location (metroline is right next to the hostel so moving around city is very easy). There are also shops/markets and restaurants nearby hostel if you need to buy food or other stuff without using metro.

Great staff. Gives you information needed with big smile on the face and aswers the questions you need to ask in good english. :)

Small hostel which makes it peaceful, cosy and kinda private. You can meet new people and be social or if you like to be by yourself, it's possible.

Good shower room which had even space to really move around. Hostel is very ecological aswell which is nice.

They really had thought what traveller needs in journey around the world and over it. Power sockets in a lockers, beds etc. wou!

...and the beds are very comfy and not noisy at all. I had my best sleep in this place and I've seen one and another hostels on my trip around Europe. The dorm room where I was staying was right next to the busy/noisy road, but it didn't bother me at all. You can get earplugs from reception for free if needed. There was also a air fan keeping the room cool.

Jyrki - Finland - Jun 27, 2012

Really clean hotel. Some rooms are a bit noisy because they are next to a busy street. Bars and stores in the area. Would go there again.

Alejandro - Dominican Republic - Jun 18, 2012

The owner's reply:

Thank you! We hope to welcome you again some time here in Vienna!

Very nice place! I hope to be back soon :)

Stephanie - Germany - May 25, 2012

if i come to vienna again, i'll definitely choose jack's again!

Eva - Austria - May 22, 2012

The owner's reply:

Thank you for your review.

Cheers, Jack

Świetne miejsce, bardzo polecam. Doskonała komunikacja, bardzo miła obsługa, na bieżąco wszystko sprzątane, duża kuchnia dobrze wyposażona, pokoje bardzo przytulne mimo że wieloosobowe. Blisko centrum, położenie na wielki plus. Za taką cenę warto tam przenocować. Wszystko świetnie opisane. Jedyny minus to taki, że w ogłoszeniu pisało iż ktoś z recepcji pokaże gdzie jest darmowy parking, w rzeczywistości żadna z 3 dziewczyn nic nie wiedziała o darmowym parkingu, ani też o zasadach jakie panują przy płaceniu za parking przed hostelem. Poza tym doskonałe miejsce do którego zapewne jeszcze nie raz się wybiorę. Polecam.

Lukas - Poland - May 16, 2012

The owner's reply:

Thank you for your review. Cheers, Jack

实在是太潮湿了

XUE - France - May 10, 2012

The owner's reply:

Thank you for your review

Friendly staff helped us to plan our tour, breakfast was good (included), sockets are on every bed so you can charge your phone or computer any time. There was a common room with tablefootball. Electronic keys let you in and out any time you want. The price was reasonable.

Stepan - Ukraine - Mar 06, 2012

The owner's reply:

Thank you for your review. Cheers, Jack

Exeptional service.

-Really clean facilities, great kitchen area, well wquipped. Communal room is tidy, and comfy.

-Staff is knowlegable, organized, really kind people.

-Location is good, public transport within 1 minute walk.

-Hostel is off the main road, hence it was ever so slightly noisy, but really not bad at all!

-Excellent choice for travellers, no nonsense, just a great place to stay for a very reasonable price!

I would recommend Jacks at any time!

Ákos - Hungary - Feb 08, 2012

The owner's reply:

Hi Akos, thanks a lot for your kind words, we are very happy that you had a good stay at Jacks Hostel and we are happy to welcome you again in Vienna somedays, Cheers, Jack

Everything was good, i am looking forward to getting back there sometime in the future, all the best and keep up the great work*

Katarzyna - Poland - Jan 28, 2012

The owner's reply:

Thank you for your kind words, we are looking forward to welcoming you again someday in Vienna! Cheers, Jack

Big dorms - not easy to sleep well if somebody is noisy.

Ádám Imre - Hungary - Jan 15, 2012

The owner's reply:

Hello and thank you for your review. We are sorry to hear you were disturbed by other guests. For this case we offer you free earplugs at the reception.

Hope to welcome you again, Cheers Jack

Das war echt supa. Danke für alles. Naechsten mal gehe ich wieder da.

Péter - Hungary - Oct 21, 2011

Muy bueno todo, esmerada atencion del staff. Todo muy limpio y prolijo. Cafe a disponibilidad todo el dia, muy recomendable.

Silvia - Argentina - Oct 12, 2011

中心地からやや距離あります。スタッフの感じは良かったです。Wi-Fiは共用ルームでしか利用出来ません。安いから、しょうがないんでしょうが、タオル、ロッカー鍵、洗濯機、何かに付けて、金って感じの張り紙が、ちょっとテンション下げました。そして、ここに泊まってから、ダニに刺されたような症状が出てます・・・。

KEIKO - Japan - Oct 05, 2011

Clean, Good place,close to metro u6. Nice employee, a little noisy in Green room close to road, but provide ear plus for free.

Lluvia - China - Sep 20, 2011

Auberge pas mal, mais bon tout laisse un peu à désirer :s

Othmane - Morocco - Sep 17, 2011

The owner's reply:

Thanks for your rating, but if you want me to make anything better you should describe what exactly you mean. Thanks Jack

più che un ostello sembra una caserma piena di cartelli con moniti Manca un salone dove poter sostare

Gabriella - Italy - Sep 11, 2011

It's a nice place, a bit crowded however.

Katarzyna - Poland - Sep 08, 2011

Superb Hostel, not far from the center. Hostel has eveything travellers need! I will def. stay again! Thanks Jack!!!

Anton - Austria - Sep 03, 2011

cool hostel, big kitchen and common room, clean bathrooms, new and modern dorms, i will come back someday! nice and helpful staff

Thomas - Austria - Sep 02, 2011

Limpio, ordenado, buenas camas, gente amable en recepcion, internet gratis, maquina de bebidas i cigarrillos disponible, lavanderia, cocina equipada completamente.. Que mas se puede pedir.. 10 sobre 10

Edwin - Colombia - Aug 04, 2011

Staff was very nice and the location was perfect! Showers could maybe need some renovation but they were okay. I liked this hostel very much!

Ulla Maija - Finland - Jul 31, 2011

I would recommend it. It´s clean, nice, small, cozy and quite. It allows you too enjoy the city :)

Carlos - Portugal - Jul 14, 2011

ich bin zufrieden!

Seong Hyon - South Korea - Jun 01, 2011