Hostel review: Acacia Hostel, London - our customers' opinion on Acacia Hostel

Loading map...

Acacia Hostel Hostel in London

Acacia Hostel

Category: Hostel

Address: 14 Queensberry Place - London, England

Starting from: 15.96 EUR

(indicative price per person, per night)

Customer rating

54% 54%

BOOK

LATEST REVIEWS FOR THIS HOSTEL

overall rating cleanliness staff position fun factor atmosphere
10% 10% 10% 10% 10% 10% 10% 10% 10% 10% 10% 10%

HORRIBLE! I choose 10 because don't have 0!

DIRTY, UNSAFETY!

I had my PRIVATE room stolen and I missed more then 200 euros.

You can go there if you want a breakfast with hairs.

You can go there if you want take a shower with cold water.

You can go there if you wont to know the most dirty bathroom that you ever saw.

If you want to sleep and wake up with thief in your room looking to you!

NEVER GO THERE.

Is extremely EXPENSIVE for what you will find there!

Marcelo - Brazil - Jan 12, 2012

overall rating cleanliness staff position fun factor atmosphere
18% 18% 10% 10% 10% 10% 50% 50% 10% 10% 10% 10%

it was the worst hostel i´ve ever been...

unfriendly staff, dirty over all, skiny beds, which are going to break down every moment...

HORRIBLE...!! but nice neighbourhood..

Sebastian - Germany - Dec 11, 2011

overall rating cleanliness staff position fun factor atmosphere
30% 30% 30% 30% 10% 10% 80% 80% 10% 10% 10% 20%

It´s the worse hostel i´ve never been. Antipathetic and disorganized personal, few cleanliness, but good communicated zone.

Bárbara - Spain - Oct 17, 2011

overall rating cleanliness staff position fun factor atmosphere
64% 64% 60% 60% 50% 50% 90% 90% 60% 60% 60% 60%

Some staffs are not friendly, and servces are not good.

Wu - China - Oct 07, 2011

overall rating cleanliness staff position fun factor atmosphere
74% 74% 60% 60% 60% 60% 90% 90% 80% 80% 80% 80%

Yesterday was yesterday, today is today :-)

Zdenek - Czech Republic - Sep 26, 2011

overall rating cleanliness staff position fun factor atmosphere
32% 32% 10% 10% 40% 40% 90% 90% 10% 10% 10% 10%

"There is a strange smeel all over the hostel"

Renata - Brazil - Sep 07, 2011

overall rating cleanliness staff position fun factor atmosphere
68% 68% 80% 80% 60% 60% 100% 100% 10% 10% 10% 90%

We had a very nice stay. Slept well at night, had hot water and breakfast every day. The hostel was clean and just several steps from Hyde park.

Zdenek - Czech Republic - Jul 29, 2011

overall rating cleanliness staff position fun factor atmosphere
58% 58% 60% 60% 60% 60% 60% 60% 50% 50% 50% 60%

The hostel is cheap but that's about all that's recommendable. Except one gentleman and the breakfast lady, the staff were all rather uninterested in their guests' welfare. The hostel itself is in urgent need of repair: the showers were either dysfunctional or a mere trickle, the rooms were not overly clean, the drain of our washbasin was clogged, the window was stuck and the room unbearably hot. The furniture is old and creaking. But the location is splendid.

Christine - Germany - Jul 17, 2011

overall rating cleanliness staff position fun factor atmosphere
68% 68% 70% 70% 80% 80% 80% 80% 40% 40% 40% 70%

Simple accomodation due to a low price. Reasonable standard.

Jesper - Sweden - Jul 11, 2011

overall rating cleanliness staff position fun factor atmosphere
72% 72% 60% 60% 90% 90% 100% 100% 50% 50% 50% 60%

Nice place if you just want a bed too sleep in! I recommend this place! Its cheap and near the subway!

Elin - Sweden - Jun 29, 2011

overall rating cleanliness staff position fun factor atmosphere
36% 36% 30% 30% 30% 30% 100% 100% 10% 10% 10% 10%

Very central and is perfect is you want to reach all parts of London. The place works great as a place to keep your things, sleep and other needs. Breakfast isn't good at all, buy our own instead!

Emma - Sweden - Jun 26, 2011

overall rating cleanliness staff position fun factor atmosphere
46% 46% 30% 30% 40% 40% 70% 70% 40% 40% 40% 50%

Our friend got rashes from the bedsheets and there were no air in the room. Location was pretty good.

Madeleine - Sweden - Jun 15, 2011

overall rating cleanliness staff position fun factor atmosphere
78% 78% 90% 90% 80% 80% 100% 100% 60% 60% 60% 60%

Only one light was broken in one toilet.

Hanna-Maija - Finland - May 29, 2011

overall rating cleanliness staff position fun factor atmosphere
44% 44% 10% 10% 60% 60% 90% 90% 10% 10% 10% 50%

Hostel has very good position, stuff is pleasant and breakfast is OK.BUT hostel is very dirty,everything was sticky,linen were quite ok,but not ironed.This is hostel only for sleaping,not for girls who like purity, my partner was ok with it.I'm really not planning to go back, next time I would rather pay more and I will be in cleaner hostel.

Zuzana - Czech Republic - Mar 15, 2011

overall rating cleanliness staff position fun factor atmosphere
44% 44% 20% 20% 60% 60% 90% 90% 30% 30% 30% 20%

The Room was ok, but the bathroom and toilets are not clean enough, there is no soap at the wc's. Not enough showers. The carpets are too old and siffy. The walls are too thin, so that One can hear everything word of the neigbours. Nevertheless, it is located very centrally (2 minutes to the Subway picadilly, District and Circle line). Regarding the cheap Price, its ok!!

Sarah - Germany - Mar 07, 2011

overall rating cleanliness staff position fun factor atmosphere
68% 68% 30% 30% 100% 100% 100% 100% 40% 40% 40% 70%

The hotel was dirty, but the price and the location are very well. And the staff was nice.

Lucie - Czech Republic - Feb 13, 2011

overall rating cleanliness staff position fun factor atmosphere
62% 62% 40% 40% 50% 50% 100% 100% 50% 50% 50% 70%

The room was extremelny narrow, no table, just one small drawer to put your stuff on. They claimed to have a laundry but there wasn't any and they sent me to one next street (which didn't work either). Breakfast was poor, but sufficient. The wifi rarely worked.

Emilia - Poland - Feb 12, 2011

overall rating cleanliness staff position fun factor atmosphere
68% 68% 70% 70% 60% 60% 90% 90% 60% 60% 60% 60%

Quite nice hostel. I didn't even expect, but there is a bathroom in 8 bedded room. And it is clean! Big minus for leak of common spoons, knives, plates etc.in the kitchen. You should have your own cutlery if you want to use the kitchen after breakfast.

Alicja - Poland - Feb 10, 2011

overall rating cleanliness staff position fun factor atmosphere
54% 54% 10% 10% 50% 50% 90% 90% 50% 50% 50% 70%

CLEAN THIS PLACE PLEASE!!!!!!!!!!!!!!!!!!!!!!!1

Jakub - Poland - Jan 25, 2011

overall rating cleanliness staff position fun factor atmosphere
52% 52% 60% 60% 50% 50% 90% 90% 30% 30% 30% 30%

sheets and pillows are clean, the rest is not. hostel needs renewal. staff is not very pleasant, but ok. position is great. Not very fun, nothing to do. There's no tv, no radio.

Martina - Croatia - Jan 21, 2011

overall rating cleanliness staff position fun factor atmosphere
70% 70% 70% 70% 60% 60% 80% 80% 70% 70% 70% 70%

Good for the price, and also got some bread and cornflakes for breakfast

i think it was fair enough; not good to people who has problems with some old house.

Leonardo - Brazil - Jan 09, 2011

overall rating cleanliness staff position fun factor atmosphere
44% 44% 50% 50% 60% 60% 60% 60% 20% 20% 20% 30%

Very cheap but not the nicest hostel to visit. A plus for the cheapness and the location, very close to underground and the city. Big minus for the shower that's either freezing cold or extremely hot and our room didn't have a locker(!), so actually anyone could go in and steal stuff. Luckily, that didn't happen. But the staff was nice, and the room was cleaned everyday, so if you want to find a really cheap hostel and you don't have any valuable stuff to protect, this is the hostel for you :)

Pernilla - Sweden - Jan 03, 2011

overall rating cleanliness staff position fun factor atmosphere
96% 96% 90% 90% 100% 100% 100% 100% 90% 90% 90% 100%

Cool stay. Everything was right, high value for the right price.

Tadas - Lithuania - Sep 11, 2010

overall rating cleanliness staff position fun factor atmosphere
80% 80% 70% 70% 90% 90% 100% 100% 60% 60% 60% 80%

Very nice and helpful man in the reception (Hindu?)

Door creaking was pretty annoying.

Safe lockers in room don't works.

Very good price.

Thank you very much.

Adam - Poland - Sep 09, 2010

overall rating cleanliness staff position fun factor atmosphere
78% 78% 60% 60% 80% 80% 100% 100% 70% 70% 70% 80%

The positions is excellent! And, what's important, it's safe. The rooms are not small, it depends on which floor you have your room: these in basements are bigger than others. Unfortunately, ou have very small variety of products for breakfast: there are only tosts, butter, jam, milk and corn flakes - I had to buy something more for breakfast. You have a fridge in your room so it's not a problem to keep there your own food.

Joanna - Poland - Sep 07, 2010

overall rating cleanliness staff position fun factor atmosphere
70% 70% 70% 70% 80% 80% 80% 80% 60% 60% 60% 60%

Very good hostel

Henri - Netherlands - Jul 12, 2010

overall rating cleanliness staff position fun factor atmosphere
70% 70% 40% 40% 90% 90% 100% 100% 60% 60% 60% 60%

This is is hostel but it has some hotel standards like breakfast, sheets in the beds and staff in the reception all day. This makes it very practical. But the house was not in a good condition. Everything makes a worn-out and not so clean impression. For example one of the toilets were smelly. In the other toilet the wash basin was out of work and couldn´t be used so we had to go to our room to wash hands. In our room there was a refridgerator, wich we apprechiated, but it was dirty. There was supposed to be a kitchen, but there was only a sink, an oven and a microwave oven. No plates, knifes, forks and other equipment what so ever. It worked out because they served breakfast, (a very simple breakfast) though the small basement "kitchen" was not a nice environment to eat in. But the price is low, and the possibilities to eat out are great. You can also warm up a dinner if you buy plastic spoon or so, to keep your travelling costs down. You can easily walk to Kensington Gardens from there or to the Underground station South Kensington and then reach the rest of London. The staff were helpful and nice. I can recommend this hostel to those who want to spend there money and time on London and not on the hotel.

Cecilia - Sweden - Jun 26, 2010

overall rating cleanliness staff position fun factor atmosphere
68% 68% 50% 50% 90% 90% 100% 100% 40% 40% 40% 60%

I wish to stay here again

Umakant - India - Jun 06, 2010

overall rating cleanliness staff position fun factor atmosphere
40% 40% 70% 70% 10% 10% 70% 70% 10% 10% 10% 40%

Staff were very unfriendly and not very helpful at all. However we met some nice people and the rooms were alright and location good.

Anna - Sweden - Jun 01, 2010

overall rating cleanliness staff position fun factor atmosphere
96% 96% 100% 100% 100% 100% 100% 100% 90% 90% 90% 90%

Hi, i my case I think ratings 10( horribles ) is a stupid idea :-)))

You are a group of good people in the best locaction in the city. If I pay only 60,00 PLN (polish zloty) I have to understood what expected from . The most imported for my family:cleanless is perfect. & lovly people, too !! Thank you once again !! Grzegorz Notecki

GRZEGORZ - Poland - May 07, 2010

overall rating cleanliness staff position fun factor atmosphere
70% 70% 70% 70% 50% 50% 90% 90% 60% 60% 60% 80%

Very good location, beautiful house, amazing experience

CHRISTIAN - Italy - Apr 29, 2010

overall rating cleanliness staff position fun factor atmosphere
78% 78% 60% 60% 70% 70% 100% 100% 80% 80% 80% 80%

We stayed there for 4 days and had a good time :) We get that what we have accepted for that money.

Monika - Lithuania - Feb 08, 2010

overall rating cleanliness staff position fun factor atmosphere
88% 88% 90% 90% 80% 80% 100% 100% 80% 80% 80% 90%

It was really pleasant staying at Acacia Hostel!

Ideally located between Natural History Museum and Science museum. Only 5min walking from South Kensington station.

Atmosphere was correct, warm rooms, clean bathrooms and quiet.

Good value for money.

STEPHANIE - France - Jan 18, 2010

overall rating cleanliness staff position fun factor atmosphere
90% 90% 80% 80% 90% 90% 100% 100% 90% 90% 90% 90%

was ok, the price, too!

Melanie - Germany - Oct 25, 2009

overall rating cleanliness staff position fun factor atmosphere
84% 84% 90% 90% 90% 90% 90% 90% 70% 70% 70% 80%

Acacia Hostel is a very nice and cheap place to stay for a few nights in London. Very well placed with the MNH just around the corner and near the subway station it has all the basic conforts a person needs. I enjoyed and I strongly recommend it to backpackers.

Cheers,

Pedro Fonseca (from Portugal)

Pedro - Portugal - Oct 20, 2009

overall rating cleanliness staff position fun factor atmosphere
86% 86% 70% 70% 80% 80% 100% 100% 90% 90% 90% 90%

very nice place, near to everything, cheap and nice people! we were there for 4 nights and without any problem!!

Carlos Andrés - Spain - Sep 22, 2009

overall rating cleanliness staff position fun factor atmosphere
36% 36% 20% 20% 20% 20% 90% 90% 20% 20% 20% 30%

terrible!!!

The Smell ,dirty,kitchen...breakfast...the beds the bathrooms,the floors,the curtains..

Mira - Netherlands - Sep 14, 2009

overall rating cleanliness staff position fun factor atmosphere
76% 76% 60% 60% 80% 80% 100% 100% 70% 70% 70% 70%

VERY NEAR SOUTH KENSINGTON UNDERGROUND STATION, HARRODS, NATURAL HISTORY MUSEUM/SCIENCE MUSEUM/VICTORIA & ALBERT MUSEUM, RESTAURANTS (TYPICAL AND FOREIGN)/BARS/SHOPS. VERY RECOMMENDED!

FLAVIA - Italy - Sep 13, 2009

overall rating cleanliness staff position fun factor atmosphere
32% 32% 10% 10% 40% 40% 90% 90% 10% 10% 10% 10%

Unfortunatelly the hotel was far below my expectations. The room was rather dirty, the beds and the sheets were quite unpleasant. The bathrooms did not have any blinds or curtains, so everyone could see you taking the shower. And finally there were only two toasts for breakfast what might be not enought for everyone.

If I had known the conditions in Acacia Hotel, I would have never decided to stay there.

BOZENA - Poland - Aug 25, 2009

overall rating cleanliness staff position fun factor atmosphere
66% 66% 80% 80% 90% 90% 80% 80% 40% 40% 40% 40%

Its a decent hostal, its easy to get there and there are cheap small shops to buy something to eat

The person attending the kitchen for breakfast wasn't a kind person

They received us eventhough we arrived at 04:00 am, that was cool.

Average hostal

Guillermo - Mexico - Aug 25, 2009

overall rating cleanliness staff position fun factor atmosphere
92% 92% 90% 90% 100% 100% 100% 100% 80% 80% 80% 90%

Excellent location, quiet area, helpfull staff.South Kensington, free breakfast, clean rooms,I was there very happy an next time I stay again here! Thank you.

GHEORGHE - Romania - Jul 01, 2009

overall rating cleanliness staff position fun factor atmosphere
88% 88% 80% 80% 80% 80% 100% 100% 100% 100% 100% 80%

I would really recommend this place :great location,breakfast in price and kitchen, lagguage storage in reception. BUT REMEMBER TO : take your own cutlery mug and padlock to security lockers

Anna - Poland - Jun 26, 2009

overall rating cleanliness staff position fun factor atmosphere
64% 64% 80% 80% 90% 90% 90% 90% 20% 20% 20% 40%

Excellent location, quiet area, helpfull staff, comfortable mattress and bedding, warm water. But poor furniture condition, sink and toilet blocked and you need carry with you own towel,soap,kettle,cup etc.Kitchen open 10am-10pm

Halina - Poland - Jun 01, 2009

overall rating cleanliness staff position fun factor atmosphere
74% 74% 70% 70% 80% 80% 100% 100% 60% 60% 60% 60%

One of the bathrooms was OK on our floor. It would be good to renew the other one as well. The rooms are quite good(except the washbasin). Unfortunatelly the kitchen is too small so we had to wait a lot for having a place. But we were satisfied.

Lászlóné - Hungary - May 26, 2009

overall rating cleanliness staff position fun factor atmosphere
80% 80% 90% 90% 90% 90% 80% 80% 60% 60% 60% 80%

A comfortable and quiet stay. Loved it and slept really well!

Mai-Linh - Canada - May 18, 2009

overall rating cleanliness staff position fun factor atmosphere
84% 84% 60% 60% 60% 60% 100% 100% 100% 100% 100% 100%

Really nice, when I'll go to London next time, only to this hostel...

Katarina - Slovakia - May 14, 2009

overall rating cleanliness staff position fun factor atmosphere
62% 62% 50% 50% 90% 90% 90% 90% 40% 40% 40% 40%

Well located, friendly staff. Bed, toilets and bathroom clean, but rooms need a good vacuum-cleaner....

Wardrobe broken.

Herman - Netherlands - May 05, 2009

overall rating cleanliness staff position fun factor atmosphere
88% 88% 90% 90% 80% 80% 100% 100% 80% 80% 80% 90%

the better hostel in London:cosy, charming,quiet and...very cheap!!!!

Delsart - France - Jan 16, 2009

overall rating cleanliness staff position fun factor atmosphere
62% 62% 60% 60% 80% 80% 90% 90% 30% 30% 30% 50%

You get what you pay for, it´s totally okey! Kind of cheap brekfast, but as I said, you get what you pay for, and im pleased with the hotel! The only big negative thing would be the cold rooms. All in all, a good hotel, with a helpful staff and close to the underground! =D

Therese - Sweden - Jan 13, 2009

overall rating cleanliness staff position fun factor atmosphere
88% 88% 80% 80% 100% 100% 100% 100% 80% 80% 80% 80%

Hi! I come from Romania and stayed at this hostle for one week.All in all Iwas happy with the conditions provided:hot water running 24 hours.clean bed stuff, fridge,shower facilities and breakfast.What more should you expect for a budget traveller? The good means of transport nearby as well as the best museums worth visiting made me wish to come again here for accommodation!So go for it and do not believe the snobs who are negativists! Merry Christmas and the best wishes for 2009! Mariana I

Mariana - Romania - Dec 26, 2008

Hostels
Tours

HOSTELS DISCOUNTS FROM -10%

Just show your Rock in Rio tickets to some selected hostels in Madrid! read more >

group booking special offers

Travelling in a group? If you are booking for a large number of people and cannot find enough availability online, click here to send us the details.

> read more