Special T&Cs for this property

The Village Melbourne's Terms & Conditions:
- Cancellation Policy: 24-hrs before arrival. Late cancellations and no-shows are subject to the full cost of your booking
- A valid Passport and credit card under your name must be presented on check-in.
- Check-in from 2pm
- Check-out by 11am
- Payment must be made upon or prior to checking in (the property may charge your card prior to arrival)
- 2% surcharge applies on all EFTPOS and credit card transactions.
- Taxes included

General:
- Reception hours: 24-hrs
- Maximum stay: 14 days
- 18+ age restriction
- While we make the greatest effort to place all guests of a group booking into the same room, this is not always possible. To avoid having a group split up, book well in advance, or reach out to us via email to confirm.
- We cannot guarantee the same room for the duration of your stay, as existing bookings may make this impossible.
- No refund policy: Payments made towards all bookings can only be reimbursed in the form of booking credit for any nights cancelled. Exceptions may be made for pre-charged bookings that honour the relevant cancellation policy (not inclusive during Christmas/New Year period).

SPECIAL EVENT TERMS AND CONDITIONS:
- Christmas/New Years: No check-in or check-out on 25th, 26th, 31st December and 1st January. All bookings through the Christmas or New Year period will be charged in full on 1st December. Declined payment will result in cancellation of the reservation.

Group Booking T&Cs for this property

All Group Bookings of 11 guest or more must book thru the Melbourne Discovery Groups Department - The rate per person per night is $46.00 thru until the 30.12.14 fromt he 31.12.14 - 30.6.15 the Rate will increase to $48.00 per person per night - All groups are given dedicated Rooms on specific group Only floors - We have Itinerary Planning services and Catering packages also.

 

HostelsClub Terms and Conditions

1) Mo.Lo.Ra. SRL - Hostelsclub.com does not own or operate any of the establishments listed on our site, we provide a booking engine to facilitate confirmed reservations, it is the responsibility of the establishment to provide the user with accommodation as per the availability & pricing they have supplied. HostelsClub.com is not liable for any changes made by the establishment.

2) Mo.Lo.Ra. SRL - Hostelsclub.com strives to provide acceptable accommodation standards and correct descriptions of the accommodation, however we are not liable for the standard of the establishment.

3) All effort is made to ensure the establishment processes the users booking correctly.

4) Ratings viewable on the site are written by users and are the opinion of the users who have stayed in the establishments.

5) When making a reservation the user will immediately pay a non-refundable deposit of 10% of the total price of the booking and a 2 euro service charge. The balance, including additional services/fees, is payable to the establishment (normally upon arrival unless stated otherwise by the establishment), in the preferred currency of the establishment. In case of "non refundable" rooms the balance will be charge right after the booking process is completed.
Please be sure to have enough money on your credit card for this charge and that the card used doesn't expire before the arrival date. Otherwise, the establishment may ask you to provide them with an alternative credit card as a warranty to confirm the booking.

6) All cancellations must be carried out 24 hours before the arrival date unless stated otherwise by the establishment. Please note that this period starts 24 hours before the DATE of the arrival NOT THE ESTIMATED ARRIVAL TIME. In some cases, given different time zones, this could be up to 48 hours before the arrival date. Cancellations must be made via the link sent in the confirmation email, or through your account or directly with the establishment, Mo.Lo.Ra. SRL - Hostelsclub.com cannot cancel a users confirmed booking.
In the event of a no-show OR a late cancellation the establishment has the right to charge the first night’s accommodation unless stated otherwise by the establishment.

7) Mo.Lo.Ra. SRL - Hostelsclub.com will process the booking confirmation form and forward the details of the booking to the establishment and user. It is the users responsibility to bring a copy of the booking to the establishment upon check-in.

8) Deposits are non-refundable. Mo.Lo.Ra. SRL - Hostelsclub.com is accountable for the deposit to the user only in the improbable event of a complication or dispute.

9) Mo.Lo.Ra. SRL - Hostelsclub.com makes all reasonable efforts to ensure that all credit card transactions are secure. However, if unauthorised charges appear on your credit card statement for the card used on Mo.Lo.Ra. SRL - Hostelsclub.com at any time during or after you make your reservation, Mo.Lo.Ra. SRL - Hostelsclub.com is not liable or responsible in any way for any damage or loss suffered.

10) Price conversions in currencies other than Euro (EUR) are made using frequently updated inter-bank rates collected from reputable sources but are not guaranteed to be accurate. Your Credit Card Company might charge you a slightly different amount for purchases made in Euro (EUR) than what we indicate on the site, depending on your Credit Card's contract.

 

Virtual Credit T&Cs

HostelsClub Virtual Credit can only be used for bookings made online at HostelsClub.com, it expires 12 months after is applied to your account, identified by your usual email address; after which HostelsClub Virtual Credit automatically expires.

No refunds will be given for any HostelsClub Virtual Credit amount used or not used within the 12 months validity. No cash value will be given in lieu of the HostelsClub Virtual Credit not used after the expiring date.

Should the booking deposit value your booking be less than the HostelsClub Virtual Credit, the remaining value can be used for any other bookings made on www.hostelsclub.com within the 12 months validity period.

The credit can be viewed within your MyClub account on HostelsClub.com.

HostelsClub Virtual Credit is applied in EUR only.

Privacy Statement

Mo.Lo.Ra. SRL - Hostelsclub.com, in conformity with article n.29 of the Italian Law 196/2003, declares:
a) The data collected with this form are finalized to activate the reservation services, and will be treated electronically.

b) Submitting personal data is mandatory in order to activate the reservation services for the user.

c) Refusing to submit personal data denies access to the reservation services.

d) The data collected will be transferred to individuals in charge to exploit services connected to the reservation service and transferred to others exclusively to commit the reservation service.

e) The user is guaranteed by article n.7 of the Italian Law 196/2003.

f) Responsible for the treatment of the data collected is

Mo.Lo.Ra. SRL - Hostelsclub.com - San Polo 1890, 30125 Venice, Italy.
Ph.: 0039 (0)41 24 13 870 - Fax 0039 (0)41 24 15 785 - info@hostelsclub.com