Special T&Cs for this property

All rooms are fully prepaid and not refundable.
Booking made is non-refundable in the event of cancellation or modification. Payment will be charged to your card prior to arrival.

Please note that we are located on the 4th floor of a heritage shophouse WITHOUT a lift. To keep our prices low, we accept cash only for payment. Payment with credit card is subjected to a 5% administrative charge.

If you have an early flight, you may check in early(after 7am on the check in date) and use our facilities or you can leave your bags with us whilst you head out to explore the city. A booking for the previous night is required should you need to check in/leave your luggage with us before 7am. Likewise, if you have a late flight or bus to catch on the day of your checkout, you may leave your bags with us at no additional cost until 22:00hrs. Due to our limited capacity at our Inn, we do not accept Singaporeans/returning locals/PR/Foreigners holding work permits. Please contact us before booking whenever in doubt. To upkeep the cleanliness of the hostel, no footwear is allowed indoors (except in the toilets). Guest may wear socks if they are not comfortable barefooted. The air-con in the dorms are turned on continuously for 12 hours throughout the night (9pm to 9am). The dorms are ventilated with fans in the day. The common area is fully air-conditioned during the day. We do not accept groups above 8 pax. Please contact us before booking on the website. Please note that not all our rooms/dorms have windows. If you need to stay in a room with windows, please check with us before booking.

Please note that alcoholic beverages are not permitted within the hostel after 10pm to ensure that in-house guests are able to get a good night's rest.

Group Booking T&Cs for this property

Terms & Conditions
• Booking made is non-refundable in the event of cancellation or modification. Payment will be charged to your card prior to arrival.
• All rates in Singapore Dollars are inclusive of taxes, breakfast, free wi-fi, internet access, lockers, clean toilets, bathrooms, clean sheets and clean rooms.
• Check-in time: 14:00-23:00. Please note that we DO NOT accept check-in after 23:00. Please respect our check-in time after 14:00 as we have to adhere to our cleaning schedule (12:00-14:00) to upkeep the cleanliness of the hostel. Our reception operates from 09:00 to 23:00. Late check in 23:00 to 01:30 is chargeable at S$8 per booking and after 1:30 is chargeable at S$16 per booking. Please ring the bell upon arrival and our staff will come out to assist you.
• Check-out time: 12:00. One night's stay will be chargeable for late check out past 12:00.
• If you have an early flight, you may leave your luggage with us(after 7am on the check-in date) and use our facilities before heading out to explore the city. A booking for the previous night is required should you need a bed to rest immediately upon arrival from 07:00 to 14:00 on your check-in day.
• If you have a late flight or bus to catch on the day of your check-out, you may leave your bags with us at no additional cost until 22:00.
• The air-con in the dorms are turned on continuously for 12 hours throughout the night (21:00 to 09:00). The dorms are ventilated with fans in the day. The common area is fully air-conditioned during the day.
• To upkeep the environment of a backpackers hostel, we do not accommodate children below the age of 5. Children aged between 5 and 11 years can be accommodated in private rooms only, and not in dormitories. Children aged 12 and above can be accommodated either in private rooms or in dormitories.
• Due to limited capacity, we do not accept Singaporeans/returning locals/PR/Foreigners holding work permits. Please contact us before booking whenever in doubt.
• Please note that we are located on the 4th floor of a heritage shophouse without a lift.
• To upkeep the cleanliness of the hostel, no footwear is allowed indoors (except in the toilets). Guest may wear socks if they are not comfortable barefooted.
• We will hold all bookings up to 3 hours of your scheduled arrival time. Kindly inform us if you have any changes to your arrival time.
• We do not accept big groups above 8pax. Please contact us prior to booking for large group bookings.
• Please note that not all our rooms/dormitories have windows. If you need to stay in a room with windows, please check with us before booking.
• Refundable Key Deposit S$20 per pax is applicable
• By booking with us, you agree with the above stated terms and conditions.

 

HostelsClub Terms and Conditions

1) Mo.Lo.Ra. SRL - Hostelsclub.com does not own or operate any of the establishments listed on our site, we provide a booking engine to facilitate confirmed reservations, it is the responsibility of the establishment to provide the user with accommodation as per the availability & pricing they have supplied. HostelsClub.com is not liable for any changes made by the establishment.

2) Mo.Lo.Ra. SRL - Hostelsclub.com strives to provide acceptable accommodation standards and correct descriptions of the accommodation, however we are not liable for the standard of the establishment.

3) All effort is made to ensure the establishment processes the users booking correctly.

4) Ratings viewable on the site are written by users and are the opinion of the users who have stayed in the establishments.

5) When making a reservation the user will immediately pay a non-refundable deposit of 10% of the total price of the booking and a 2 euro service charge. The balance, including additional services/fees, is payable to the establishment (normally upon arrival unless stated otherwise by the establishment), in the preferred currency of the establishment. In case of "non refundable" rooms the balance will be charge right after the booking process is completed.
Please be sure to have enough money on your credit card for this charge and that the card used doesn't expire before the arrival date. Otherwise, the establishment may ask you to provide them with an alternative credit card as a warranty to confirm the booking.

6) All cancellations must be carried out 24 hours before the arrival date unless stated otherwise by the establishment. Please note that this period starts 24 hours before the DATE of the arrival NOT THE ESTIMATED ARRIVAL TIME. In some cases, given different time zones, this could be up to 48 hours before the arrival date. Cancellations must be made via the link sent in the confirmation email, or through your account or directly with the establishment, Mo.Lo.Ra. SRL - Hostelsclub.com cannot cancel a users confirmed booking.
In the event of a no-show OR a late cancellation the establishment has the right to charge the first night’s accommodation unless stated otherwise by the establishment.

7) Mo.Lo.Ra. SRL - Hostelsclub.com will process the booking confirmation form and forward the details of the booking to the establishment and user. It is the users responsibility to bring a copy of the booking to the establishment upon check-in.

8) Deposits are non-refundable. Mo.Lo.Ra. SRL - Hostelsclub.com is accountable for the deposit to the user only in the improbable event of a complication or dispute.

9) Mo.Lo.Ra. SRL - Hostelsclub.com makes all reasonable efforts to ensure that all credit card transactions are secure. However, if unauthorised charges appear on your credit card statement for the card used on Mo.Lo.Ra. SRL - Hostelsclub.com at any time during or after you make your reservation, Mo.Lo.Ra. SRL - Hostelsclub.com is not liable or responsible in any way for any damage or loss suffered.

10) Price conversions in currencies other than Euro (EUR) are made using frequently updated inter-bank rates collected from reputable sources but are not guaranteed to be accurate. Your Credit Card Company might charge you a slightly different amount for purchases made in Euro (EUR) than what we indicate on the site, depending on your Credit Card's contract.

 

Virtual Credit T&Cs

HostelsClub Virtual Credit can only be used for bookings made online at HostelsClub.com, it expires 12 months after is applied to your account, identified by your usual email address; after which HostelsClub Virtual Credit automatically expires.

No refunds will be given for any HostelsClub Virtual Credit amount used or not used within the 12 months validity. No cash value will be given in lieu of the HostelsClub Virtual Credit not used after the expiring date.

Should the booking deposit value your booking be less than the HostelsClub Virtual Credit, the remaining value can be used for any other bookings made on www.hostelsclub.com within the 12 months validity period.

The credit can be viewed within your MyClub account on HostelsClub.com.

HostelsClub Virtual Credit is applied in EUR only.

Privacy Statement

Mo.Lo.Ra. SRL - Hostelsclub.com, in conformity with article n.29 of the Italian Law 196/2003, declares:
a) The data collected with this form are finalized to activate the reservation services, and will be treated electronically.

b) Submitting personal data is mandatory in order to activate the reservation services for the user.

c) Refusing to submit personal data denies access to the reservation services.

d) The data collected will be transferred to individuals in charge to exploit services connected to the reservation service and transferred to others exclusively to commit the reservation service.

e) The user is guaranteed by article n.7 of the Italian Law 196/2003.

f) Responsible for the treatment of the data collected is

Mo.Lo.Ra. SRL - Hostelsclub.com - San Polo 1890, 30125 Venice, Italy.
Ph.: 0039 (0)41 24 13 870 - Fax 0039 (0)41 24 15 785 - info@hostelsclub.com