About New Palace Hotel
Accommodation info
| Category | Hostel |
| Check-in | from 9:00 to 0:00 |
| Check-out | |
| Curfew | No curfew |
| Room lockout | No lockout |
| Reception | 24/7 |
Location and surroundings
Services and facilities
Services
| Wi-Fi access | |
| Breakfast | |
| Linen | |
| Air conditioning | |
| Show more... | |
Amenities
| Parking lot | |
| Kitchen | |
| Show more... | |
Reviews (6.0 Fair)
Primitive, everything advertised is false, no hot water, paid for ensuite with bath in room..no towel or towel rack, found a few roaches. Total price included deposit was E18.03. Paid dep. on credit card, balance supposed to be E18.03. Ended up paying an additional E50...have receipt as proof. With the ensuit change supposed to get free trip to pyramid...nada, daily breakfast on a filthy rooftop, black tea or coffee, no milk, 1 hotdog roll and a hard boiled egg. Had to purchase water for 3 pounds. Incredibly disappointed. Outraged that Hostelsclub would even recommend this hellhole. All tourists...stay away.
Important to know
| Animals policy | animals/pets accepted |
| Children policy | Children accepted |
| Private rooms age restriction | No restrictions |
| Dorms age restriction | No restrictions |
| Wheelchair access | No wheelchair access |
Terms and conditions
| Cancellation policy | Free cancellation at least 24 hours before arrival date, first night of stay fee for late cancellation or no show |
| Accepted Payments | The property accepts the following credit card brands for balance payments: Visa, Mastercard, Visa Electron, American Express, JCB, Aura, Diners, Debit Cards |
| Taxes | Taxes included |